Business Operations Lead and Executive Support I Hybrid..

We’re a small, fast-growing online education business seeking a driven, highly organised operations all-rounder with 3-5 years of proven experience in administration and business support.

**What We Offer**:

- ** Salary**: $80-90K FTE + super (based on experience)
- **Location**: Hybrid role - 3 days in our Sippy Downs office (Sunshine Coast), 2 days WFH. During the induction period you will be required to attend the office full time.
- **Start Date**: ASAP
- **Career Growth**: We are looking to scale over the coming years. We invest in training and professional development, paving the way for you to grow with us.
- **Impactful Work**: Contribute to a mission that matters, supporting rural families nationwide

**About Us**:
AgriCoach is an education and coaching company dedicated to helping farming families thrive. Through our flagship 3-year program, we empower our clients to become High Performing Families—strengthening communication, succession, wellbeing, and wealth.

Founded three years ago, we’re growing fast and driven by purpose. We care deeply about the families we serve and the people we work with.

**Our Values**:

- ** Reliability & Integrity** - good people doing good work
- **Proactivity** - seeing what’s needed and making it happen
- **Grit & Ownership** - doing what’s needed, even when it’s hard
- **Continuous Improvement** - open minds, open feedback
- **Team-First** - we’ve got each other’s backs

**About the Role**:
As Operations & EA Support, you’ll be the engine room of our business—keeping operations humming and supporting Director Ben so he can focus on growth and delivery. You will have weekly meetings with Ben and quarterly goal setting sessions to help drive the business forward. You’ll collaborate closely with our Finance & IT Lead, Sarah, and be instrumental in creating a seamless experience for our clients.

**Key Responsibilities**:
**_ 1 - Business & Admin Support_**

Manage Ben’s calendar and appointments

Maintain our CRM (ClickUp), manage reminders and follow-upsRespond to client enquiries and uphold our 6-star service promiseTrack and follow up client payments, onboarding, and service delivery milestones
- Refine and manage internal templates, processes, and documents

**_ 2 - Podcast, Website & Marketing_**

Schedule and upload podcasts, liaise with guests

Update website content (WordPress) and publish podcast episodes

**_ 3 - Events & Project Support_**

Lead logistics for two flagship client events per year with 50 participants and growing (venue, catering, schedules, materials)

Manage guest lists, registrations, and event communications
- Support webinars and special projects as needed

**_ You’ll thrive in this role if you are:_**
- Highly organised, self-motivated, and take pride in making sure nothing slips through the cracks
- The kind of person who says, “I’ll figure this out” — resourceful, practical, and comfortable asking for help when needed
- Detail-focused — you notice the little things that make a big difference, but know how to stay flexible when things change
- Warm, professional, and confident dealing with clients, suppliers, and team members
- A doer with grit — you keep moving forward, even when things get tricky
- Feedback-friendly — you take direction well and use it to improve
- Someone who takes pride in behind-the-scenes work — you get satisfaction from supporting others to shine

**About You**:
**Essential**

2-5 years’ experience in operations, admin, or executive support

Experience working in a small business or start-up environmentStrong written and verbal communication skillsProficient with Microsoft Office and CRM tools
- Experience managing multiple priorities and meeting deadlines

**Desirable**

Familiarity with rural/agriculture or coaching sectors

Experience with Canva, WordPress, Slack, or Mailchimp
- Exposure to podcast or digital product workflows

**How to Apply**
- 1. What’s motivating you to explore a new opportunity at this stage of your career?_
- 2. Why do you believe you're a great fit for this role?_

**_ We can’t wait to hear from you_