Customer Service

2 days ago


Mansfield, Australia Davidson Group Services Full time

**About the Company**

Our client is one of Queensland's fastest growing trade services companies, who pride themselves on delivering an exceptional customer experience.

This company has low staff turnover due to their exceptional and rewarding culture. They have regular celebrations and team events, and have fun intercompany competitions. They finacially reward their team with uncapped earning potential.

**About the Role**

As part of a large and friendly team, your responsibilities will include:

- Receive inbound calls from customers, enquiring about trade services - installations, repairs and servicing.
- Troubleshoot faults and provide advice to rectify issues.
- Outbound calls to customers to follow up on enquiries.
- After-sales calls to confirm customer satisfaction.
- Identify opportunities to increase sales and value-add to customers.

**About You**

You must have an exceptional phone manner, a high level of literacy and the ability to identify sales opportunities.

**The Benefits**
- Immediate start
- Exceptional company culture
- Handy south side location with parking
- Flexible start time - between 7.00am and 9.00am daily.
- WFH flexibility after training
- Base salary with paid overtime over 38 hours per week
- Uncapped commissions - average annual pay approx $65 000 per annum



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