Medical Receptionist
1 week ago
About the role
Tuesday 1.30pm - 7.30pm
Saturday 8.00am - 2.00pm
This position given its nature is required to deliver a professional and confidential service whilst also demonstrating a high quality of customer service orientation.
In this role you will be
Managing the front desk and reception area through direction of the Office Manager
Answering and addressing incoming telephone queries in a timely and polite manner
Supporting the team of Physiotherapists and Allied Health professionals
Scheduling patient appointments and answering general queries
Processing payments, invoicing and balancing daily banking
Typing of dictated medical letters
Debt collection of unpaid invoices
Assisting with stock taking and ordering of stock
General housekeeping duties including general tidying of clinic waiting areas, kitchen clean up and assist with on-site laundry
Opening and closing the clinic
Various other administrative duties
**Thinking about applying? Here's what we're looking for**:
Polished and professional presentation, punctual with a high level of self-motivation to ensure the smooth day-to-day running of the office
Excellent telephone manner with well-developed communication skills
Excellent time management skills and ability to multitask
Experience working in a fast paced, medical or clinical environment would be an advantage
High level accuracy and attention to detail, with the flexibility and adaptability to organise and prioritise, work independently and deliver to tight deadlines
Experience using Microsoft Office Suite
Accurate invoicing and receipting of patient accounts
Committed to working within a team environment
Flexibility to cover sick and annual leave as the need arises
Excellent written and verbal communication skills when liaising with internal and external stakeholders
National Police Check
Covid 19 vaccination certificate
About Lifecare
With more than 30 Clinics and over 300 practitioners, Lifecare are a part of APM Group. We’re a diverse team of over 9,000 people across 11 countries with a shared purpose - to enable better lives. Our purpose is the common thread that lives in everything we do, and it starts with enabling better lives for our employees and their families too.
Our work enables the people we serve to realise their ambitions and aspirations through sustainable employment, independence, better health and wellbeing, and increased social participation.
When you join APM, there’s an opportunity to grow your career in Human Services, across multiple global brands and geographies. You can expect a great work-life balance, extensive learning opportunities, networking programs and employee benefits. But most of all you can expect to make a lasting impact on the lives of others, who rely on our services.
Are you ready to make a difference in the lives of others, and your own?
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