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Customer Service Representative

3 weeks ago

Adelaide Region SA, Australia HAYS Full time

Join a State Government Department providing customer service support to the Public.

**Your new company**
This State Government department provides essential services for all South Australians. The team are looking for two customer service experts to join them for a short term temporary assignment in Adelaide.

**Your new role**
The department is currently running a project to make changes to a product. You will primarily be dealing with inbound calls from the elderly, as well as outbound calls if necessary. The calls will be relevant to the new project, which you will be provided training on. You will need to be solution orientated to resolve queries, and be able to think critically.

**What you'll need to succeed**
- Exceptional phone manner and customer service
- High level of patience and empathy
- Strong written and verbal communication skills
- Resilience and adaptability
- A current National Police clearance

**What you'll get in return**
A 3-month temporary engagement within State Government with potential for extension, an office located within Adelaide CBD, and a competitive hourly rate of $36 + Super. Temporary and Contract workers through Hays also enjoy a wide range of benefits including:

- Weekly pay cycles
- Nominated choice of Superannuation fund
- Online timesheet submission and approval
- No hidden fees or costs for our services
- Free online learning platform to enhance your skills
- Regular contact with local Adelaide consultants throughout the duration of your assignment.

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position within State or Federal Government, please contact the Hays Government Team on 08 8943 6010 for a confidential discussion about your career.

**LHS 297508** #2759629