Dealership Administration Clerk

2 weeks ago

Burwood, Australia Burwood Mazda Full time

The Penfold Motor Group, part of Peter Warren Automotive Holdings, is a very proudly Australian owned business. Our company employs over 300 valued employees covering various franchises and multiple sites. Built on a solid foundation of extensive market knowledge, superior customer service and industry-leading expertise, our people are genuinely considered one of our premium assets.

**About the Role**
We are seeking a motivated and enthusiastic **Administration** Clerk** to join our Mazda team on a full-time basis based in Burwood.

As an **Administration Clerk**, you will be someone who enjoys is organised, tidy, and loves working in a team environment with great communication skills.

**Responsibilities**
- Complies and maintains records of business transactions and office activities within their assigned area.
- Provide exceptional value adding and customer service to internal and external parties, where relevant
- Ensure accuracy to all documentation including spreadsheets, appointments and bookings as required
- Provide general administration support to the relevant operations team, where required
- General journals
- Ad-hoc administration duties
- Register vehicles in line with Frizelle Sunshine guidelines
- Complete and authorise registrations
- Process internal paperwork concerning deliveries
- Support sales departments as required
- Reconciliations
- Process registration for New and Used Vehicles using the online registration system
- Process New and Used Vehicle deals using inhouse dealer management system
- Support the team in daily operational requirements of department
- Support the team in reconciling select financial accounts
- Maintain documented processes and offer input on how to improve these processes
- Assist the team with projects and adhoc tasks as required

**Requirements for the role will involve the following**:

- Experience in a similar role within a Retail Automotive Service Department
- Excellent communication, numeracy and customer service skills
- Punctual and reliable with strong ability to respond adaptively to high pressure situations
- Have a professional attitude and be well organised
- Exceptional interpersonal and customer service skills
- Good computer skills and basic knowledge of Microsoft Excel, Word & Outlook
- Be able to work in a team environment
- Demonstrate care and attention to detail
- Have the right to work in Australia with residency entitlements

**What we offer**:

- Attractive salary and commission package
- The opportunity to work in a well established company with an excellent reputation for customer service
- A dynamic and friendly work environment
- Career opportunities that only come with working within one of the largest automotive companies
- Employee Assistance Program with access to comprehensive health and wellbeing resources
- Discount for Samsung

Ideally we are looking to fill this position on a full-time basis (Monday

Being part of a much larger business, there is plenty of opportunity over time to grow and develop your potential throughout the wider business.

If you think you can bring real value and add to the energy & enthusiasm in our team, we would love to hear from you

Please note that all Penfold Motors employees will be required to complete a National Police Check and to provide proof of right to work in Australia

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