Administration Assistant

Division: Strategy Policy and Commissioning- Location: Burwood, NSW, AU, 2134- Req ID: 56759**Administration Assistant**

**Housing Appeals Committee**

**Location - Burwood**

**Employment type - Ongoing, full time 35 hours per week**

**Salary - $67,795 - $73,901 plus superand annual leave loading (Clerk Grade 1 / 2)**

**Your role**

The Administration Officer provides support services to administrative staff and other team members to ensure the efficient operation of the Housing Appeals Committee (HAC) team.

The HAC is an independent appeals mechanism for social housing clients in NSW. The

Committee Secretariat operates as a business unit of the Housing, Homelessness & Disability

Directorate in order to support the HAC operations and obtain administrative and business support.

Appeals can be made to the HAC about certain decisions of DCJ Housing Services, Community

Housing or Aboriginal Community Housing organisations providing long term housing. Appeals are

administrative reconsiderations of decisions made across a wide range of issues affecting tenants of social housing and applicants for social housing services. The HAC reviews decisions to see if they are fair, reasonable and made within the policy of the housing provider.

**What you’ll do**

As part of the HAC team, you’ll provide administrative support including filing, maintenance of registers, routine purchasing, meeting and event support, copying and creating and compiling documents. You will be organised, adaptable and possess the ability to work independently and within a collaborative team.

You will also prepare matters for hearings including organising papers for committee members, notify parties, arrange interpreters and travel for members and make arrangements for clients with special needs.

You'll be working in a team of seven in an organisation that supports flexible working. Our office is located in Burwood.

You’re known for providing excellent customer service, your strong communication skills (both written and verbal), and you understand the importance of discretion and confidentiality.

You thrive under pressure and meet tight timeframes. You’re flexible and organised, with great attention to detail and accuracy.

You’re a highly motivated team player, working collaboratively and independently as required, but always with a ‘can-do’ attitude.

Please note that it is an essential requirement of the role that successful applicants are fully vaccinated and able to provide acceptable proof of vaccination status.

Download the role description.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

**Applications close **Sunday, 30th October at 11:59pm AEST.

**Got a question?**

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.

**Other Information**

A Talent Pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Due to the Covid-19 Pandemic some interviews and assessments may be performed using alternative methods. For more information visit Our Process.