Customer Service Officer

6 days ago

Kewdale, Australia carsales Full time

**Company Description** Are you ready to be a big part of something big?**

At carsales, we're all about making buying and selling a great experience. For 25 years we’ve been evolving with the new economy to help people choose how they move today and tomorrow.

When it comes to your career, we want to provide big opportunities to help you make a big impact. But for this to be possible, we strive to feel small. Small enough to quickly change tack, small enough to learn from different departments and small enough to connect authentically with leadership.

Not something you’d expect from one of the country’s biggest tech companies, is it?

And one of the best parts? We give you the autonomy to choose the working location that best suits your lifestyle - Office, Hybrid or Anywhere.

**What’s on offer**
- A place where you can move your career forward, where you’ll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world.
- We’re proud to be recognised as one of Australia’s Best Workplaces by Great Place to Work®, an AFR BOSS Best Place to Work, a Family Friendly Workplace, and WGEA Employer of Choice for Gender Equality.
- The support of a highly engaged, high-performing team including a leadership team that you’ll actually have face time with.
- 22 weeks paid parental leave for primary caregivers, four weeks paid secondary caregivers leave, six weeks paid gender affirming care leave.

**Job Description** What you’ll do**

tyresales and tyreconnect businesses, both of whom aim to create a hassle-free tyre purchasing experience for both B2C and B2B customers alike. Their seamless eCommerce network links all the big tyre brands with the largest tyre fitment network in Australia.

This is your opportunity to assist our customers through their journey and support them with their needs, driving both customer satisfaction and loyalty in a positive direction. Please note this is an inital 6-month contract with the possibility of extension.
- Collaborate in a fast-paced environment, you will be responsible for answering inbound customer service queries (voice and digital).
- Develop and support solutions with the day-to-day operations within the tyres business through tasks such as, product support, suppliers and logistics providers as well as some administrative tasks.

**Qualifications** What we’re looking for**
- Demonstrated inclusive and interpersonal attributes that connect you to our behaviours (we change the game, we own it, we step in, we are curious, we don’t take ourselves too seriously).
- Demonstrate understanding and expertise to manage enquiries through to resolution, this could involve liaising with multiple stakeholders both internal and external.
- Understand and share expertise on tyreconnect products and services.
- Motivation to grow authentic relationships to retain clients whilst exceeding KPIs.

**Additional Information** A few other things we want to let you know about...**
- We know how important keeping that balance between work/life is and have a range of flexible working options on offer, including part time work. We are open to this conversation during our recruitment process - if you want to know more just ask.
- We are a proud Circle Back Initiative Employer which means we are committed to responding to every job applicant.

So come and join our team - because every role is a big role in our plans to go big.

  • Customer Service Officer

    2 weeks ago

    Kewdale, Australia Diplomatik Full time

    Diplomatik are seeking an experienced Customer Service Officer for their client based in Kewdale. This position is a casual position however has the potential to convert to a permanent position. This position will be working 38 hours a week from the office, working within a small but business critical team. Our client is seeking someone to join their team...

  • Storeperson/customer Service Officer

    6 days ago

    Kewdale, Australia BlueScope Full time

    **Job Description**: BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes. **The Opportunity** Come...

  • Customer Service Officer

    4 days ago

    Kewdale, Australia Pro-Pac Group Full time

    Company Description An opportunity exists to join one of Australia's fastest-growing general packaging supply companies. PPG is a national company with a reputation for delivering excellent service, support, and knowledge within the industry. We pride ourselves on our work environment and down-to-earth team and management. **Flexible Packaging** Our...

  • Customer Service Team Leader

    3 days ago

    Kewdale, Western Australia Direct Couriers Pty Ltd Full time $60,000 - $90,000 per year

    Perth BranchMonday to Friday9:30sm - 06:00pmParking on siteAvailable for immediate startWho are Direct Couriers?Direct Couriers is an Australian-based courier company that specializes in providing express delivery services across various industries. Established in 1983, Direct Couriers has grown to become one of the leading logistics and transportation...

  • Customer Service/transport Administrator

    2 weeks ago

    Kewdale, Australia Lindsay Australia Limited Full time

    Monday -Friday roster 7am start - Discounts with partners such as Qantas, Ringers Western and Bridgestone Tyres, - Weekly pay and uniforms provided **About the Company**: Lindsay Transport, a division of Lindsay Australia Limited, is Australia’s leading transporter of fresh and refrigerated produce. We take pride in supporting our farmers every step of...

  • Customer Service Manager

    2 weeks ago

    Kewdale, Australia Keep Driving Full time

    **Customer Service Manager** **Keep Driving - Kewdale, WA** **Permanent - Full Time** **$70,000 - $80,000 plus Super** **About Us**: Keep Driving is a family owned business in Kewdale, operating since 2019. We pride ourselves on our ability to create a seamless customer experience that removes the hassle and stress for customers needing a replacement...

  • Customer Service Administrator

    1 week ago

    Kewdale, Australia O'Brien Glass Industries Limited Full time

    **Part Time 24 hours/week**: - ** Employee benefits program**: - ** Work life balance** **Due to continued growth, our Perth **Glazing Branch is seeking a highly-motivated, enthusiastic and passionate Customer Service Administrator to deliver first class service to our new and existing customers.** **About us**: At O'Brien®, we put our customer at the...

  • Customer Service Representative

    2 weeks ago

    Kewdale, Western Australia Metroll Perth Full time

    We're looking for a Customer Service Representative who is passionate about delivering exceptional service and building lasting relationships. You'll be the friendly, professional voice of Metroll Perth — helping customers with orders, providing product information, and ensuring every interaction reflects our commitment to quality and reliability.Key...

  • Client Service Officer

    3 days ago

    Kewdale, Australia carsales Full time

    **Company Description** Are you ready to be a big part of something big?** At carsales, we're all about making buying and selling a great experience. For 25 years we’ve been evolving with the new economy to help people choose how they move today and tomorrow. When it comes to your career, we want to provide big opportunities to help you make a big...

  • Customer Support Officer

    1 week ago

    Kewdale, Australia Pro-Pac Group Full time

    Company Description An opportunity exists to join one of Australia's fastest-growing general packaging supply companies. PPG is a national company with a reputation for delivering excellent service, support, and knowledge within the industry. We pride ourselves on our work environment and down-to-earth team and management. **Flexible Packaging** Our...