Customer Service Representative

4 days ago

Kewdale, Western Australia Metroll Perth Full time

We're looking for a Customer Service Representative who is passionate about delivering exceptional service and building lasting relationships. You'll be the friendly, professional voice of Metroll Perth — helping customers with orders, providing product information, and ensuring every interaction reflects our commitment to quality and reliability.

Key Responsibilities

  • Deliver high-quality customer service and support to both new and existing clients
  • Provide accurate product and technical information to assist customer needs
  • Promote Metroll's products and services to drive customer engagement and satisfaction
  • Build and maintain strong, positive relationships with customers
  • Complete order processing, quotations, and general administration efficiently and accurately
  • Work collaboratively with internal teams to ensure smooth service delivery

About You

  • Strong communication skills, both written and verbal
  • Genuine passion for customer service and problem-solving
  • Ability to multitask and manage priorities in a fast-paced environment
  • Detail-oriented, organised, and proactive
  • Experience in manufacturing, construction, or building products (advantageous but not essential)

What we offer

At Metroll Perth, we pride ourselves on our family-friendly culture and ongoing investment in the development and wellbeing of our employees. In addition to a competitive salary, we offer a range of benefits, including:

  • Opportunities for career progression and skills development
  • Discounted products and services
  • Employee wellness initiatives
  • Social and team-building activities

About us

Metroll Perth is a leading manufacturer and supplier of building materials, serving the construction industry in Western Australia for over 40 years. Our commitment to quality, innovation, and exceptional customer service has solidified our reputation as an industry leader. We take pride in delivering excellence, innovation, and exceptional customer service — and we're looking for a Customer Service Representative to help keep things running smoothly in our Sales Department.

Apply now to join our dynamic team

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