Customer Support Specialist

2 weeks ago

Adelaide Region SA, Australia Frontier Software Full time

Customer Support Specialist
- Flexibility to regularly work from home
- Exceptional career growth opportunities
- Fun, supportive team

Do you have payroll experience? Do you love working in a customer support area? Do you have a systems background or a love of technology?

**The Role**

You will have a trouble shooter mindset and love working in a fast-paced environment where no two days are the same. Clients have issues and you need to resolve them - professionally, quickly and accurately while calmly defusing and managing the client’s expectations.

**What will you get?**
- A competitive salary with annual reviews
- Employee assistance program and salary sacrifice options
- A permanent position with lots of career progression opportunities
- A fun, professional team with a supportive and knowledgeable leader
- Lots of opportunity to work from home

**You**

To be successful in this role, you will have:
- Demonstrated experience in customer service excellence
- Payroll processing experience would be a bonus
- An enquiring and analytical mind with the proven capacity to quickly learn complex software
- A positive, flexible and can-do attitude with the ability to multitask
- A desire for constant learning with the ability to listen and comprehend complex processes.

**What to do?**
- Frontier Software embraces our diversity and fosters inclusion. We recognise and value the mix of talent, identity, ethnicity, ability and age that informs our daily activities, discussions, processes and outcomes. Together, we are better._

**Agencies please note: We will contact our preferred recruiting partners if we require assistance recruiting for this role.

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