Digital Product

**Full-Time**:

- **Contract to Permanent Role**:

- **Hybrid based out of Sydney (or Lithgow) with travel**

**Westfund, is looking for an entrepreneurial and innovative product design leader with a customer-centred mindset and proven experience in driving the product development process.**

**The Vision**:
As the Digital Product/Design Manager of one of the most progressive health organisations in the country, you will lead the development of several digital products that will help transform the company and, the healthcare industry as a whole. The position will collaborate with internal project stakeholders across marketing, health care services, product, compliance, operations, and executive management to translate business needs into effective product strategies and innovative healthcare products.

Through this cross-functional collaboration, you will champion strategic design principles, ensuring that it is central to the product development process and the quality outputs that are created.

The position is responsible for working ‘hand in glove’ with the agency teams assessing emerging trends, technologies, platforms, and potential partnerships that allow them to create innovative products and experiences that improve the customer experience. The position operates in a highly collaborative environment as part of Westfund’s Transformation Office - a multidisciplinary team building a new kind of healthcare for collective good.

**Key Responsibilities**:

- Developing and executing new and existing product strategies - You will be responsible for defining the overall vision and roadmap for the products that you lead, setting goals and KPIs for their success.
- Defining product features - You will identify, define, and prioritise product features that will meet customer needs, and ensure the products you work on are competitive, and drive business growth. To do this you will engage in test & learn activities to quickly validate assumptions and product direction.
- Collaborating with cross-functional teams - As a key part of the Transformation Office, you will work closely with designers, engineers, data analysts, marketing teams, and other stakeholders to ensure the products you are responsible for are developed on time and within budget whilst ensuring they meet the required level of quality and help to deliver the overall product vision.
- Managing the product development process - You will be responsible for managing the entire product development process, from ideation to launch working various inhouse teams and external partners.
- Analysing product performance - You will regularly define and analyse product performance measures using data and customer feedback to make qualified recommendations for improvements throughout the development and implementation of the products you are responsible for.
- Communicating with stakeholders - You will be responsible for communicating product updates, performance metrics, and other relevant information to stakeholders, including executive management and the board.
- Championing strategic design practices - You will be the companywide champion of strategic design and design thinking practices. Including coaching and mentoring members of the team on how to collaborate and conduct idea generation, consumer research, test design and execution, measurement, product implementation, customer interactions and product roll outs.

**Experience/Qualifications**:
**Must Have**:

- 8+ years of experience in product management or product design field.
- Experience leading cross-functional teams, including designers, engineers, and stakeholders.
- Ability to work in a fast-paced, dynamic environment, managing multiple priorities and deadlines.
- Excellent communication, collaboration, and leadership skills.
- Strong understanding of strategic design principles and their importance in the product development process.
- Passion for healthcare and using technology to improve the patient experience.

**Nice to Have**:

- Proven experience in defining product strategy and developing product roadmaps.
- Relevant industry experience working within a digital healthcare provider, creating innovative digital products and services.
- Strong analytical skills, with experience in data analysis and product analytics tools.

**Education**:

- Bachelor's degree in Design Management, Commerce, Engineering, Computer Science, or another related field
- Post graduate education in strategic design related fields such as CX Design, Service Design, Enterprise Design

**Remuneration**:
In line with Senior Product/Design salaries commensurate to level of experience and breadth of skills. Circa ($160 - 200K Package inc. Super)

Westfund offer a competitive salary package, flexible working arrangements, and an industry leading ‘benefits and belonging’ package for when the role is converted to Permanent employment plus the opportunity to work with a talented team of professionals dedicated to i