Digital Production

2 weeks ago

Sydney, Australia Westpac Group Full time

Get set for your next great career move _
- Consumer & Business Banking - Personalisation & C&TB
- Sydney CBD office, with flexibility of a hybrid work arrangement
- Be a part of Westpac’s supportive and inclusive team culture

**How will I help?**

You will be responsible maintaining day-to-day all digital production activities across all digital touch points within your squad.

You will also be responsible for:

- Producing and optimising the digital pathways across our websites paying particular attention to content integration and customer journeys across our content ecosystem
- Contributing to defining and driving the digital strategy for your chosen segment within the eCommerce team, as aligned to key customer needs
- Working alongside Service Owners to synchronise the vision and objectives of the squad
- Demonstrating a willingness to develop and broaden experience with establishing customer segmentation and approach to targeting via digital touchpoints
- Integrating digital strategy across multiple channels ensuring all activity is aligned to customer segmentation model
- Identifying issues & opportunities to drive additional quality traffic in the customer journey leading up to product origination
- Maximising lead nurturing and conversion

**What’s in it for you?**

We’re going through significant change, and this is an opportunity to work closely with our business through the next phase of transformation. You’ll play a significant part of the future of a business that has been around for over 200 years. So, we’ll back you in the development of your career, and flexible working. You’ll also keep learning to grow, backed by a fantastic team of people within a can-do, supportive structure.

**What do I need?**
- Strong experience in Adobe Experience Manager (or similar) to produce and publish digital assets
- Experience in Adobe Target or Salesforce Marketing Cloud personalisation production (or similar)
- Ensure all assets are consistent in brand look and feel and suitable for all formats, executions, and platforms
- Hands on experience with JIRA and Confluence
- Good understanding of HTML, CSS, JSON, global content fragment, rate syndication feeds
- Ability to work with stakeholders at all levels
- Proven ability to manage and deliver to project milestones on time and on budget
- Proven track record of delivering and exceeding business KPIs
- Evidence of engaging and influencing senior management and stakeholders
- Results orientation - focuses attention on key objectives
- Preferable experience working in Agile within matrix businesses and financial services

**What is it like to work there?**

We aim to provide one big, supportive team to help us reach our vision to become one of the world’s great service companies. As an equal opportunity employer, we’re proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

**How do I Apply?**

**_Do you need reasonable adjustments during the recruitment process? _**
- At Westpac we are committed to providing a supportive culture and creating inclusive and accessible workplaces, branches, products and services for our customers, employees, and community. _

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