Professional Services Banking Manager

7 days ago

Melbourne, Australia NAB - National Australia Bank Full time

**Work type**: Permanent Full time
**Location**: Aust - VIC Metro
- **Highly specialised relationship manager role in our Professional Services team**:

- **Showcase your expertise in commercial lending**:

- **Located in the stunning Melbourne office, 395 Bourke St**

A career that gives you more:
Our new highly specialised Professional Services Small Business Banking team are looking for an experienced Business Banker or Relationship Manager to join them in managing and growing a portfolio of SME customers.

The Professional Services Manager is a customer interfacing role which proactively manages the customer relationships and meet their needs by providing fully integrated financial service solutions through the most cost effective and appropriate channels. Critical to the success of this role is the ability of the Manager to develop and maintain professional relationships with key stakeholders to grow their portfolio with new customers

Reporting to the Region Manager Professional Services, the role is part of a newly created specialised team providing financial advisory services, fully integrated financial solutions and risk management for customers with Business Lending and Business Deposits.

The Professional Services team specialise in a variety of customer segments, specifically Accounting Firms, Real Estate Agencies, Financial Planning Firms and Legal Firms.

In this role, a typical day for me will include:

- Developing and managing a portfolio of key business banking customers and referral partners
- Assessing economic value and risk potential of new business
- Educating customers about their business options and providing sound advice about risk and opportunities for growth
- Proactively calling on networks of contacts to help identify new business and referral opportunities
- Implementing initiatives to support customer acquisition in my local market
- Working with customers on their proposed annual business plans
- Preparing and submitting customer lending proposals
- Working with team members

The purpose of my role:

- As the face of NAB, first impressions do matter, and I am genuinely enthusiastic about spending quality time with my customers to deeply understand their financial needs
- I am passionate about making a positive impact in the local market
- I am passionate about helping my customers understand the risk and profitability of their business to safely and effectively achieve their desired outcomes, whilst balancing the right outcomes and risk

NAB, invested in you

We are an equal opportunity employer and have a diverse and inclusive workforce supported by our African Australian and Indigenous employment programs, Graduate and Trainee programs. We are proud of our LGBTI Gold employer status by AWEI, and our commitment to gender equality. We have committed $70bn in financing to help address climate change and provide 2 days of paid leave each year through our employee volunteering program to support community organisations.

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