Digital Banking Lead

**Req ID**: 75961
**Department**: Digital Propositions
**Division**: Australia Commercial
**Location**: Melbourne
About Us
At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
Digital Platforms is responsible for developing and executing on Commercial’s digital origination and Commercial online banking strategy.
About the Role
The Digital Banking Lead is responsible for the definition of ANZ Commercial’s customer online banking strategy, in collaboration with leaders across the enterprise.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
**Role Type**: Permanent, Full-Time
**Work Hours**: Standard Hours
What will your day look like?
**This role is accountable for**:
Creating shared clarity and alignment across the enterprise on Commercial’s digital strategy and delivery roadmap
Leading a squad through the delivery of a transformational program of work
Program management including feature prioritisation, risks, issues and dependency management, and financial management for the Program
Ensuring industry best practice informs the digital banking strategy
Managing the Commercial customer adoption of and engagement with digital experiences delivered
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
**Influencing and Relationship Building**: high level of influencing and negotiating skills including with Senior Executives by demonstrating a sophisticated repertoire of influencing techniques with the ability to adjust style to different contexts and audiences.
**Planning and Prioritisation**: Planning and prioritising what needs to be done (including people, process and technology implications) in order to deliver upon customer/user needs and strategic priorities. This includes identifying, planning for, tracking and resolving dependencies.
**Commercial acumen**: The ability to take a big picture view of the organisation, the market, external and internal pressures and trends and identify actions or strategies to drive efficiency and create long-term value.
**Communication**: The ability to convey and comprehend information effectively in both spoken and written formats.
**Data Interpretation**: Using data and reporting to draw insights to problem solve and/or inform business or customer decisions.
**Digital Banking**: An understanding of customer preferences, emerging trends and ANZ’s digital banking offerings.
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
So why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
Job Posting End Date
15/11/2024, 11.59pm, (Melbourne Australia)