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Customer Business Manager

2 weeks ago

Mulgrave, Australia Kimberly-Clark Full time

**It starts with you. Right here at KC Australia**

You might have heard of us. You might not. But you definitely know our trusted brands, like Huggies, Kleenex and Viva. In fact, we’ll wager you’ve probably used our products today

Kimberly-Clark is a global personal care company. Spanning over 300 locations, our notable brands are an essential part of life for one-quarter of the world’s population.

We’re proud of our size, scale and impact. But when you join us, you’ll find there’s much more to who we are. Because a role with us is about the care you take, the connections you make and the opportunity to build a better world.

Bring your big ambition and make a visible, meaningful difference, right here, with K-C Australia.

**Own the opportunity**

At Kimberly-Clark Australia (KCA), we have an opportunity within our Consumer Sales team, which would be a great next step in your career.

We have a great opportunity for a **Customer Business Manager** to join our consumer sales team as the Business Manager for the Coles Family Care Business. The position is a key sales team member within our International Family Care and Professional (IFP) business unit.

This role can be based in North Sydney or Camberwell.

Reporting to the Head of Sales & Category, you are responsible for ownership of the customer business plan, trade spend and total negotiation plan with Coles. You will have a key responsibility in driving ROI accretive business plans that deliver wins for the shopper, KCA and Coles.

These plans should be commercially viable, deliver against category growth drivers, grow KCA market share in the FMC categories and be within budgeted Gross Sales, Net Sales and Trade Spend targets. Where JBPs are off target for the customer and/or KCA, then the CBM should lead in identifying gap close opportunities as well as business building opportunities. The CBM should build long term strategic relationships with their customer counterpart that unlock superior fundamentals for KCA.

This role also comes with the responsibility of leading and coaching a National Account Manager, who is accountable for building best in class execution plans, forecast management, forecast alignment with customers and supporting building best in class JBP's.

**Requirements**:

- Demonstrated key accounts sales experience working with grocery or supermarket accounts in the FMCG industry
- Strong knowledge of category management principles utilising a category led sales focus
- Highly developed budgeting, forecasting, influencing and presentation skills
- Understanding of, and competence with tools such as: IRI Aztec, Promax

**Why Kimberly-Clark Australia?**

At Kimberly-Clark, we’re about delivering incredible results, making things happen, and working together. And when we get that right, we win.

There's a reason why we've made the Forbes World's Best Employers list in 2021, 2022 and 2023. Here, our culture of care and inclusion really matters, and so does high performance. We continue to push ourselves to improve. Because we’re proud of how far we’ve come. And we’re excited about where we’re headed.

Here’s what you’ll love about a career with us:

- ** Drive local impact on a global scale**: A career with Kimberly-Clark is about delivering _Better Care for a Better World_. We do this through local care and connection. Join us and you’ll find over 800 dedicated team members helping to deliver our brands to over 2.1 billion people in 175 countries. And counting. Now THAT is impact at scale
- ** Win in a culture of inclusion and care**: We’re all different and so is every K-C ANZ team. But you’ll soon find the common ground that keeps our high-performing teams connected. You’ll see that here, it’s not politics and egos that propel you forward; it’s integrity and trust
- ** Be bold and own your incredible career opportunity**: You don’t have to move abroad to build a global career, but here, you have the choice if you want to At K-C ANZ, you’ll find opportunity for the taking. You won’t get lost in the noise and you’ll thrive and grow professionally and personally.

You’ll also enjoy a range of other benefits including:

- Find a better work/life balance with hybrid and flexible working options, tailored to suit your lifestyle plus Flex Fridays
- Take advantage of 2 recharge days and 1 volunteer day each year
- Enjoy discounts across the range of Kimberly-Clark products
- Benefit from a variety of discounted products and services including health insurance, loan rates and novated leasing
- Purchase up to 2 weeks extra annual leave
- Look after your social, physical and mental wellbeing with our free wellness and mental health resources and social events
- Grow your skills and knowledge with our tailored leadership and development programs, mentoring opportunities plus hundreds of online training courses

**To Be Considered**:
In the meantime, feel free to browse our website for additional information on our company, brands and culture