Customer Based Coordinator

1 week ago

Mulgrave, Australia Nestle Full time

We have an exciting opportunity for a Customer Based Coordinator (Vendor managed inventory controller) to join our team. The purpose of this role is to be the face of Nestle for the Customer, responsible for collaborating with Customer, order management and internal, external customer alignment whilst enhancing everyday operations through efficient management of Customer Order profiles.

You will be proactive, driven, and energetic and have a proven capacity to effectively achieve positive client/customer relationships through strong negotiating or influencing skills.

This role will be based within Coles Head Office in Tooronga. You will be working with both Nestlé and customer stakeholders to ensure a strong ‘on shelf availability’ of Nestlé products.

**A DAY IN THE LIFE**
Reporting to the Customer Facing Supply Chain Manager, you will be responsible for managing the customer replenishment process for Independents. Also, focusing on the highest possible service delivery and satisfaction. Responsibilities include:

- Demonstrates Cross functional alignment with DSP and Sales and integration points through customers' buying and replenishment teams.
- Efficiently manage events, promotions and new product launches and changeovers with the customers.
- Managing the collaborative planning process. This includes data review for scanned sales trends and maintaining baselines. Also ensuring trends actioned and improve Nestle forecasts.
- Drive internal and external KPI reporting for all relevant targets for both customer and Nestlé.
- Be a key contact and team member for improvement opportunities.
- Develop Customer insight to identify areas of improvement and drive the initiative for improvement.
- Monitor and improve cost drivers across both businesses, ensuring awareness of exceptions and management of issues as they arise.

**ARE YOU A FIT?**
- Demonstrated experience in a similar role and possess strong FCMG experience and knowledge.
- Exposure within Supply Chain, Finance, Sales, Customer Service is highly recommended
- Strong team player and can work collaboratively within a team to achieve required targets and objectives.
- Strong communication skills and flexibility are vital. You will be working closely with key customers and contacts
- Computer savvy and a confident user of the suite of MS Office programs.

**Benefits**:
You will have the chance to work with an outstanding and highly engaged team, build and grow your career with an inclusive, global FMCG leader.

In addition, we offer:

- Varied career experiences and personalised development support
- Wellbeing benefits including vaccinations and health insurance discounts
- Diversity & Inclusion initiatives and program
- Paid parental and partner leave
- Purchase Leave Scheme
- Volunteering leave, Sports leave, Emergency Services leave

At Nestlé, we constantly explore and push the boundaries of what is possible with foods, beverages, and nutritional health solutions to enhance quality of life and contribute to a healthier future. We focus our energy and resources where unlocking the power of food can make the greatest difference to the lives of people and pets, protect and enhance the environment, and generate significant value for our shareholders and stakeholders alike.

**Applicants must have full Australian working rights**
- Health insurance

  • Customer Care Coordinator

    2 weeks ago

    Mulgrave, Australia Chandler Macleod Full time

    **Customer Care Coordinator** Our client is seeking an experienced Customer Care Coordinator for a full-time role based in the South Eastern suburbs. **Duties**: - Collaborate closely with more than 25 retail stores to address repair needs and ensure timely order delivery - Handling and responding to all inquiries regarding the claims process, including...

  • Customer Service Coordinator

    5 days ago

    Mulgrave, Australia Coates Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...

  • Sales Coordinator

    1 week ago

    Mulgrave, Australia FourQuarters Full time

    Permanent role - Based in Melbourne Southeast suburbs. - Immediate start, Hybrid hours **About the** **organization** Australian‐owned multinational logistics company. **About the role** A motivated and friendly & reliable Sales Coordinator to provide Sales admin support to customers, as well as looking for new business opportunities within the existing...

  • Customer Service Coordinator

    2 weeks ago

    Mulgrave, Australia Coates Hire Full time

    **About us** You’ve probably heard of Coates or seen our orange hire equipment on job sites around Australia. But we’re more than just scissor lifts and diggers. We’re an end-to-end solutions company operating across five key areas: Equipment Hire; Engineering Solutions; Industrial Solutions; Power & HVAC; and Training. We’re proudly...

  • Contract Deliveries

    1 week ago

    Mulgrave, Australia COURIERS PLEASE Full time

    Couriers Please has operated for 40 years, providing service to large and small business, and is currently riding the e-Commerce wave of parcel growth. Based at Mulgrave, you will attend Mon-Fri and service a territory as required with deliveries and pickups using your own 1 or 2 tonne van. Payments are performance based, and we happily reward fantastic...

  • Imports Coordinator

    5 days ago

    Mulgrave, Australia KB Seafood Company Full time

    **About Us**: KB Seafood Co. is one of Australia’s largest seafood companies operating at all levels of the supply chain including catching, processing, manufacturing, importing, exporting, and wholesaling. We provide over 30,000 tonnes of seafood annually to leading foodservice operators and major supermarkets. **About The Role**: Ensure food products...

  • Npd Coordinator

    7 days ago

    Mulgrave, Australia KB Seafood Company Full time

    KB Seafood Co is Australia's largest seafood company and one of the most awarded & successful seafood service operators. The business employs over 300 fantastic people with a humble/inclusive culture. We provide over 30,000 tonnes of seafood annually to leading foodservice operators and major supermarkets. Our brands include, KB Seafood Co, Just Caught...

  • Customer Care Representative

    1 week ago

    Mulgrave, Australia Corning Full time

    **Date**:Sep 16, 2024 **Location**: Mulgrave, VIC, AU, 3170 **Company**:Corning **Position Description** To liaise with Customers in all areas in regard to Orders for Goods, Materials and Services. **Roles & Responsibilities** - Sales Order Entry from Customer Purchase Orders - Quotations (Internal and External) when required - Customer complaint...

  • Service Coordinator

    1 week ago

    Mulgrave, Australia Grundfos Full time

    **Service Coordinator - Grundfos Australia** **Location: Huntingdale, Victoria** **About our Company** With over 17 million pumps produced annually and over 20,000 employees in more than 55 countries, Grundfos is today one of the world’s leading manufacturer of pumps and pumping systems. Our products satisfy the markets’ needs for effective, reliable,...

  • Maintenance Coordinator

    2 weeks ago

    Mulgrave, Australia KBH Solutions Full time

    Salary up to $108k including super - Flexible working arrangements - Based in either Sunshine or Mulgrave - Ability to grow and develop your career Fleet Maintenance Coordinator / Planner required for Leading business based in either Sunshine or Mulgrave VIC. The role is responsible for the scheduling/planning of all maintenance activities within the...