Customer Service Assistants

6 days ago

Newtown, Australia Beefy's Full time

Beefy's is excited to announce the opening of a new store in Toowoomba. We are seeking a team of Customer Service superstars to join our famous brand.

**Bullet Points**
- Positive, friendly workplace culture
- Full training provided
- Supportive network

**Full Job Description**

Beefy’s have an exciting opportunity for **Customer Service Assistants** for our **new store opening in Toowoomba in November 2024**. We have the following positions available:

- **Store Manager**:

- **Assistant Manager**:

- **Senior Customer Service Assistants**:

- **Junior Customer Service Assistants**

**About us**
Beefy’s proudly make a wide range of scrumptious pies, pasties, sausage rolls, slices, tarts, cakes and much more. We are well known in SE Qld and have won multiple awards Our production facility supplies high quality products to our 10 stores across South East Qld & NSW and our friendly team have a reputation for excellent customer service.

**The Roles**
The roles will involve working a range of shifts between Monday and Sunday and between the hours of (approx.) 05.00am and 18.30pm.

**Senior** positions will involve opening/closing the shop therefore your own transport will be essential. Training will be provided at one of our existing stores from early October.

**Junior** positions will involve working after school, on the weekends and school holidays.

Beefy’s team environment features:

- _Friendly positive team environment_
- _Well established systems _
- _Full training provided_
- _A variety of duties including preparing food products, barista duties, providing excellent customer service, opening/closing, ensuring a hygienic, safe and clean store_
- _Flexible workplace_
- _Birthday leave_
- _Employee Assistance Program_
- _Team Discounts_

**About You**

**Duties will include**:

- Ensuring excellence in Customer Service as the number one priority
- Ensuring the highest standards of food safety and store cleanliness

**Seniors/ Managers**:

- Management of stock including rotation, quality and minimising wastage
- Implementing operational policies and managing back office administration
- Maintain knowledge and understanding of Workplace Health & Safety & Food Safety
- Training, supervising, mentoring and coaching team members
- Planning and managing rosters
- Promoting a positive work environment that motivates team members to grow, be challenged and have fun

**Job Types**: Full-time, Part-time, Casual

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Public holidays
- Rotating roster
- Weekend availability

Application Question(s):

- Please list your availability for shifts including weekend availability.

**Experience**:

- Customer Service: 1 year (preferred)
- Food handling: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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