Documentation Service Officer

2 weeks ago

Sydney, Australia Talent International Full time

australia sydney contract negotiableOur client is a leading financial services firm seeking a skilled Documentation Officer to join their team on an initial 6 month contract. The current rate on offer is $350 + super per day.

In this role you will be supporting the Client Service team, located in Sydney, as a Documentation Service Officer. In this position you will be accountable to provide high class service experience to local, regional and global clients from Financial Institutions and Corporate segments.

**Your responsibilities will include**:

- Ability to understand the documentary account maintenance requirements for FI and Corporate clients. Be the first point of contact for the clients and offshore branches for all documentary matters.
- Managing client documentation requests, including but not limited to account maintenance, Electronic Payment Signatory Form set ups, addition and removal for signatories etc
- Sound knowledge of Company documentation including Board Resolutions, Certificate of Incumbency, Company Extracts.
- Ability to interpret Global documentation requirements and action accordingly
- Have sound problem solving skills and should be able to comprehend client’s needs and respond in timely manner.

**To be successful in this role you will**:

- Hands on experience in documentary/KYC/client service management in a financial institution or similar.
- Good knowledge of Banking documentation and products, including domestic and c border payments.
- A track record of managing and building client relationships and internal partners.
- Strong influencing, negotiation and presentation skills.
- Excellent process and analytical skills, eye for detail with the ability to work in a complex, matrixed environment.
- Demonstrated ability to work collaboratively and develop strong partnerships across diverse teams.

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