HR Officer

Posted: 15/09/2025
- Closing Date: 14/10/2025
- Salary: $80,000.00 - $90,000.00
- Job Type: Full Time - Contract
- Location: Brisbane - Head Office
- Job Category: Human Resouces & Recruitment

We are dedicated to supporting people living with disabilities through provision of high-quality SIL Accommodation and in-home care services. We are committed to fostering independence and enhancing the quality of life for every individual we support.

Born in Darwin, we're proud to bring our customer-focused approach to participants across the Northern Territory and Queensland. Our PARTT values - Partnership, Accountability, Respect, Trust and Transparency - guide everything we do
- The Human Resource Officer will lead and direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, enforcing company policies and practices, and ensuring that our team has the support and expertise required to deliver best-practice people management across the business. The role primarily requires the HR Officer to deliver operational Human Resource support to line managers across the Company and provide the full range of Industrial Relations and Human Resource services and activities.

**Your duties will include but not be limited to**:
**Recruitment & Onboarding**:

- Develop and implement training and orientation programs for new hires to ensure a seamless onboarding experience.

**HR Operations & Compliance**:

- Manage and supervise daily HR operations, ensuring efficiency and adherence to deadlines.
- Maintain compliance with employment laws, regulations, and internal policies.
- Interpret and explain employment laws, company policies, and regulations to managers and employees.
- Support Manager Corporate Services and Management in handling employee relations, grievances, and conflict resolution.

**Employee Performance & Development**:

- Communicate clear **KPIs (Key Performance Indicators)** to employees and ensure alignment with business goals.
- Conduct **performance evaluations** for employees as requested by Manager Corporate Services.
- Implement **training programs** to enhance employee skills and career growth.
- Provide ongoing **coaching and feedback** to employees to support their professional development.
- Encourage **teamwork and collaboration** to drive company success.

**Employee Engagement & Workplace Culture**:

- Recognize and reward employees for outstanding performance to maintain motivation.
- Promote a culture of **continuous improvement** by encouraging innovative ideas and feedback.
- Lead by example, fostering professionalism, ethical behavior, and adherence to company values.

**Workforce Planning & Risk Management**:

- Assist Manager Corporate Services to conduct **needs assessments** to identify skills gaps and implement learning initiatives.
- Assist Manager Corporate Service and manage **succession planning** to ensure long-term organizational stability.
- Support Manager Corporate Service to supervise HR systems and workflows, including **roster management and risk mitigation**.
- Oversee HR survey processes and engagement initiatives to enhance team satisfaction.

**HR Administration & Compliance Management**:

- Ensure timely and accurate **HR administrative processes**, including contracts, and compliance tracking.
- Responses to HR-related queries from employees, volunteers, and stakeholders.
- Monitor and improve **HR admin and compliance procedures** to ensure operational excellence.
- Negotiate salaries, contracts, working conditions, and redundancy packages with staff and union representatives.

**Continuous Improvement & Special Projects**:

- Stay updated on **industry trends** and emerging HR technologies to enhance organizational effectiveness.
- Assist in other HR-related duties as required by management.

**Required Skills & Qualifications**:

- Bachelor's degree in **Human Resources, Business Administration, or a related field** (HR certifications are a plus).
- In-depth knowledge of HR functions, including pay & benefits administration, recruitment processes, performance management systems, and employment law compliance (especially in the NDIS and health services sectors).
- Excellent interpersonal and conflict resolution skills, with the ability to handle sensitive and confidential information.
- Knowledge of relevant legislation and industry standards in both the disability services and general employment sectors.- Current unrestricted driver’s license- Working with Children OCHRE card

**Desired Skills and Qualifications**:

- Strong knowledge of employment laws (Social, Community, Home Care and Disability Services Industry Award [MA000100]), labour regulations, and workplace safety standards.- Highly developed verbal and written communication skills.- Strong organisational and time-management skills.- Demonstrated commitment to the ongoing stewardship of HOP and service delivery.- Profi