Technical Manager

18 hours ago

East Brisbane, Australia Allpress Espresso Full time

**About Us**

A great experience means more than just a delicious flat white. A friendly encounter and a great cup of coffee have the ability to transform someone’s day. The knowledge and insight we have gained from running cafés around the world means we know what it takes to deliver a quality experience, day after day. Our cafés are working billboards, where we carefully & confidently show what makes us us.

**About the role**

As the QLD Technical Manager reporting to the National Customer Experience Manager, you'll lead our technical operations across the state, bringing together a high-performing team of espresso machine specialists to deliver best-in-class service to our customers.

You will:

- Lead, coach and support the QLD Technical Team to ensure exceptional technical support and service delivery.
- Drive continuous improvement in technical operations, focusing on speed, quality, and customer experience.
- Oversee scheduling, callouts, installs, inventory and parts management across the region.
- Foster a culture of accountability, collaboration, and knowledge-sharing within the team and across Allpress.
- Develop and maintain strong relationships with key suppliers (e.g. La Marzocco), customers, and internal teams.
- Coordinate team resourcing, performance reviews, and ongoing technical training.
- Work closely with Sales, Training, and Customer Service to ensure seamless support and proactive problem-solving.
- Represent the Allpress brand as an approachable expert in every customer interaction and leadership moment.

This is a full-time role based in Brisbane. You'll be part of a national technical leadership group and play a key role in shaping how we support coffee excellence across the country.

**About you**
- You’re a strong people leader — organised, approachable, and experienced in motivating skilled technicians.
- You know your way around commercial espresso equipment and have the confidence to support a team across technical callouts, installs, and service workflows.
- You’re systems-savvy and able to manage inventory, scheduling and reporting processes with accuracy and efficiency.
- You take pride in delivering responsive, high-quality service to customers.
- You’re proactive, solutions-focused, and committed to continuous improvement — both in your own work and your team’s.

**Working at Allpress**

In addition to great company culture, we offer some nice staff perks, including as much free coffee as you like while at work, 250g of beans to take home weekly, a free and confidential Employee Assistance Program, Wellbeing allowances and referral bonus. Allpress also offers parental leave to eligible employees

**Diversity and Inclusion**

Allpress is committed to being an inclusive organisation where all people feel valued, respected and engaged. We pledge a commitment to:

- Building inclusive teams that represent all groups in society.
- Empowering our people to continuously improve the way we work and promote equity.
- Removing barriers and the influence of bias.
- Creating a safe environment where we’re encouraged to speak out against discrimination in any form.
- Cultivating a sense of belonging by encouraging our people to fearlessly bring their whole selves to work.

**How to apply?

  • Technical Manager

    1 week ago

    Brisbane, Queensland, Australia Dendy Cinemas Full time $80,000 - $120,000 per year

    Dendy Cinemas is one of Australia's leading quality cinema venues with a mix of quality multiplex cinema and the exclusive Dendy Premium Lounge hosting an experience like no other. Dendy Cinemas is an exciting, fast paced environment dedicated to providing exceptional guest experiences and we are looking for a Technical Manager to join our team.Working...

  • Technical Manager

    2 weeks ago

    Brisbane, Australia Arrow Energy Full time

    **About Us** At Arrow, we explore and develop gas fields, produce and sell coal seam gas and generate electricity. We have operations across the Surat and Bowen basins, based in Dalby and Moranbah respectively, as well as our corporate headquarters in Brisbane. Our vision is to be the most competitive and respected developer of unconventional gas value...

  • Technical Delivery Manager

    3 days ago

    Brisbane, Australia CYOS Solutions Full time

    **Application closing date**: Monday, 04 November 2024 - 11:59pm, Canberra time (in Canberra) **Estimated start date**: Sunday, 01 December 2024 **Location of work**: QLD **Length of contract**: 12 Months **Contract extensions**: Up to 18 months **Security clearance**: Must have Negative Vetting Level 1 **Rates**: $110 - $140 per hour (inc....

  • Technical Solutions Manager

    1 week ago

    Brisbane, Australia Talent International Full time

    australia brisbane permanent au$150000 - au$180000 per annumTalent International is searching for an experienced **Technical Solutions Manager** to join our **mining client** based in Brisbane on a permanent basis. **// Work with a well-established mining client** **// Technical product management for asset health and ESG solutions** **// Brisbane location...

  • Technical Account Manager

    18 hours ago

    East Melbourne, Australia IXOM Full time

    East Melbourne, VIC, AU, 3002 - Permanent IXOM plays a vital part in the lives of tens of millions of people every day. We’re the experts behind the scenes, who ensure safe and reliable access and help industries, businesses and local communities to thrive. Our products, services and solutions are used across many end markets, including dairy,...

  • Technical Account Manager

    1 week ago

    Brisbane, Australia Rapid7 Full time

    **Technical Account Manager (To be based in Brisbane)** As a Technical Account Manager (TAM), you will be responsible for managing the technical relationship between Rapid7 and its large enterprise and federal customers. As a trusted advisor, the TAM will manage the technical success of these customers by leveraging their strong technical and product...

  • Technical Account Manager

    17 hours ago

    Brisbane, Australia New Relic Full time

    Req ID- FY23|S&M|#4947- Location(s)- Brisbane, Australia;- Work arrangement(s)- Hybrid (works from home and New Relic office throughout the week)- Your opportunity- If you have that special mix of DNA that makes an extraordinary Technical Account Manager - the blend of customer-facing skills and technical prowess - then we are a match made in heaven!You will...

  • Connectivity Technical Manager

    4 days ago

    Brisbane, Australia Transport and Main Roads Full time

    As the Connectivity Technical Manager, you will play a pivotal role within Connectivity Services, a critical department providing operational support, project delivery, design, and consultancy services for CITEC and its clientele. Our mandate encompasses the management of communication networks and associated services, including service design and management...

  • Technical Change Manager

    17 hours ago

    Brisbane, Australia Talent International Full time

    australia brisbane contract au$792.52 - au$892.52 per dayTalent International is searching for an experienced **Technical Change Manager** to join our **state government** **client** based in the Brisbane CBD on a 9-month contract basis + extensions. **// Development, implementation and maintenance of complex software systems** **// 9-month contract +...

  • Technical Sales Manager

    1 week ago

    Brisbane, Queensland, Australia Michael Page Full time $120,000 - $180,000 per year

    The Technical Sales Manager - East will drive sales growth across the East Coast, managing technical tenders, service agreements, and customer relationships. The role combines technical expertise with business development to expand market presence across Australia, PNG, and New Zealand.Client DetailsThis global energy services company specializes in...