Medical Receptionist

1 week ago

Gledswood Hills, Australia Optimal Health Medical Centre Leppington Full time

We’re looking for a warm, reliable and team-focused receptionist to join us at Optimal Health Medical Centre Gregory Hills. This is a great opportunity to become a valued member of our team.

**About the Role**

As one of the first people our patients see, you’ll play a key part in shaping their experience, making them feel welcome and supported, while keeping everything behind the scenes running smoothly.

You’ll be:

- Welcoming patients with warmth and professionalism
- Managing phone calls, bookings, payments and Medicare claims
- Supporting our GPs, nurses and admin team in day-to-day practice operations
- Helping with occasional coverage for team leave, including evenings and weekends (on a rostered basis)

**Training & Ongoing Roster**

We’re big on setting new team members up for success — you’ll have structured training and support to ease into the role.

**Training period**:

- Thursdays & Fridays | 9:00am-2:00pm | through to Sept 23

**Permanent roster from Sept 23**:

- **Week 1**: Wednesday 10:30am-6:30pm, Thursday 9:00am-5:00pm
- **Week 2**: Monday 9:00am-5:00pm, Wednesday 9:00am-5:00pm
- Flexibility to help with leave cover (especially evening/weekend shifts) is a huge bonus — we all pitch in when needed.

**What We’re Looking For**

The right person for this role is:

- Calm, kind, and naturally good with people
- Reliable, organised, and takes pride in doing a great job
- Easy to work with - someone who contributes positively and helps the team run smoothly.
- Comfortable in a busy practice, or open to learning with the support of our team.

Experience in medical reception and Best Practice software is great, but we’re happy to train the right person from scratch. Attitude matters most.

**Why Join Us?**

Our team culture is a big deal to us — we work hard to build a space that’s supportive, respectful and professional. Everyone’s contribution is valued here, and we take pride in what we do.

We’re not a big corporate. Just a solid team of people who care about the work and each other.

Whether you’re early in your career or bringing years of experience, what matters most to us is attitude, reliability and being a great team player.

**How to Apply**

If this sounds like a fit, we’d love to meet you. Please submit your resume along with a brief cover letter outlining your experience and availability.

**Job Types**: Part-time, Permanent, Casual

Pay: From $27.79 per hour

Expected hours: No less than 10 per week

Supplementary Pay:

- Overtime pay
- Penalty rates

Work Authorisation:

- Australia (required)

Work Location: In person

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