Cloud Operations Manager

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

Digital, Technology & Data is at the core of Australia Post’s transformation. This business unit is empowered to delight our customers, while delivering a sustainable future for Australia Post. We provide an inclusive and supportive environment that nurtures talented people, trusts our teams to deliver their best, and leverages modern work practices and technologies. It's an unexpectedly dynamic and collaborative culture that feels more like a start-up than a 213-year old icon.

And we’re always on the lookout for passionate, purpose-driven people to join our team.

**About the opportunity**

A leader in the Cloud Engineering Team, ensuring the Monitoring, Observability, Reporting and DevOps/Automation practices are in place to underpin and support Australia Posts Cloud Platforms and Products. An important part of the Cloud Engineering Team, responsible for ensuring overall Strategy of the Cloud Engineering Team is aligned with Post 26 objectives.

The Cloud Operations Manager will ensure maximum value and efficiencies are being delivered by our partners and also partake in Go to Market activities keeping in mind Strategic goals.

**You’ll also**
- Establish and run shared Cloud Capabilities and Codified Patterns via a Service Catalog and Templates.
- Be responsible for establishment of a Cloud Observability Framework to ensure Peak visibility of Cloud Platforms and Workloads to provide key Business and Technical Insights.
- Monitor and Report on Cloud Platforms, Products and SaaS services to ensure services are Operational to agreed SLAs and contracts.
- Ensure toolsets are optimised to ensure all Cloud Workloads internal and external (SaaS) are compliant.
- Work with Internal Stakeholders to ensure the value and mindset of a Cloud first adoption is realised and with External Vendors and Partners to ensure maximum value is realised and delivered for Australia Post.

**About you**
- Proven experience in a similar role, within a similar sized organisation, with proven ability to navigate complex corporate environments.
- Experience with GCP, Microsoft Azure, AWS based cloud platforms, including managing vendors.
- Proven experience building and maintaining cloud platform management practices to continually optimise for cost, security, performance and availability.
- Ability to work collaboratively with Internal and External Stakeholders to deliver quality business outcomes.
- Ability to manage Cloud Risks in a timely, efficient and proactive manner.

You will have exceptional analytical thinking, problem-solving, and decision-making abilities with experience working with extended teams including those outside of direct reporting structures.

**We’re delivering together**

Our diverse and inclusive workplaces bring out the best in our people. We're all ages, genders and abilities, and we come from all walks of life. That’s how we deliver for Australia - together. We believe our business should reflect the diverse communities we operate in.

We acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees, and recognise their continuing connection to land, water and community. We pay respect to Elders past, present and emerging.

**One last thing