Officer - Trade Finance Operations

1 week ago

Brisbane, Australia NAB Full time

Officer - Trade Finance Operations
- Job number: 799735
- Primary position location: QLD- Brisbane inner
- Category: Banking & Financial Services
- Category: Corporate & Institutional Banking
- Category: Operations
- Work type: External
- Work type: Permanent Full time
- Closing at: Jun 13 2025 - 23:55 AEST

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**Officer - Trade Finance Operations - Brisbane**

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
- Full training provided to set you up for success.
- Supportive small team environment with a strong focus on collaboration and customer connection.
- Plenty of learning opportunities to build your skills and grow your career.

In the role of **_Officer _**you will join a **_Trade Finance Operations_** team that’s doubling down on moving with speed by processing transactions for our export customers involving Export Documentary Letters of Credit and collections.

**Each day, you’ll go above and beyond to**:

- Put customers at the centre by guiding them through Letters of Credit with clarity and care.
- Check documents thoroughly and flag issues early to keep things moving.
- Help customers understand trade processes and keep their transactions on track.
- Build trusted relationships with our Queensland based customers.
- Own each transaction from start to finish to get it right for our customers.

**Due to the requirement to handle original shipping documents, this role requires office attendance. **

**We’re looking for the best and brightest to deliver the best for our customers. You’ll need**:

- Holding a CDCS qualification is considered an advantage but not essential.
- To be passionate about customer service and driven by completing accurate transactions within set timeframes and have demonstrated ability to work collaboratively as part of a team.

**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

**Join NAB

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