Customer Service Entry Level Financial Services

2 weeks ago

Melbourne, Australia FourQuarters Full time

Exceptional culture
- Career progression opportunities
- Hybrid working, 5 day in office per fortnight (minimum)

A national Financial Services Co. boasting an excellent industry and cultural reputation, are seeking several Customer Service superstars to join them on an initial 6 month contract basis. This role has a strong possibility of becoming permanent, or extending if that's what you're looking for.

This business offer flexible, hybrid working arrangements (5 days in office a fortnight), a friendly, cohesive team environment and exceptional benefits. They're an ethical business, contributing to many social initiatives, including charity participation days.

They're growing and are looking for Customer Service focused individuals to join their rapidly expanding Contact Centre. You will act as the point of contact for customers, assisting them with enquiries, while delivering excellent customer service.

Reporting to the People Leader, you will look after;
- Assisting customers with their inquiries regarding their accounts and general enquiries
- Maintaining accurate customer files via detailed notes in the system
- Consistently upholding the highest standards of customer service
- Managing general administrative tasks as required
- Conducting specific data entry and inquiry tasks as assigned
- Providing answers to inquiries based on a comprehensive understanding of the services offered

You will ideally have;
- Prior experience in a customer service role, ideally within a call centre, retail or hospitality setting
- A proactive approach and drive, accompanied by the ability to learn quickly and adapt
- Excellent verbal and written communication skills
- Proficient in computer skills, including the MS Office Suite and tech-savvy
- Detail-oriented, problem solving orientation
- A friendly and proactive approach to interactions and tasks
- Ideally experience in a regulated industry such as insurance or finance (not essential)

Background checks are part of this Recruitment process.

If/when this role becomes permanent, you will be eligible for some exceptional benefits including 6 weeks paid annual leave

You will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. There are also unlimited progression opportunities available and accessible within this rapidly expanding business, if that is what you're looking for.

  • Entry Level Customer Service Team Member

    4 weeks ago

    City of Melbourne, Australia O'Brien Glass Industries Limited Full time

    Entry Level Customer Service Team Member - Rowville, VIC Great Entry Level Role! - Join an industry-leading and reputable organisation - Work with a dynamic and supportive team - Benefit with career opportunities - Monday to Friday, no weekend work O'Brien Electrical & Plumbing Rowville is a proud family of quality-focused trade service professionals and...

  • Field Service Technician

    1 week ago

    Melbourne, Australia Access Entry Pty Ltd Full time

    Access Entry is looking for a Service technician, electrical and/or mechanical background are welcome to apply. Access Entry is a leading manufacturer in the Automatic Door industry. We are looking for an enthusiastic Auto door technician with good customer skills and an excellent work ethic to join our service team, previous experience is ideal but not...

  • Customer Service Consultant

    2 weeks ago

    Melbourne, Australia illion Full time

    Company Description illion is the leading independent provider of trusted data and analytics products and services in Australia and New Zealand. illion is headquartered in Melbourne with offices in all major metropolitan cities across Australia and New Zealand. Our teams work with leading brands to bring data & analytics to life! We currently have a...

  • Client Services Associate

    1 week ago

    Melbourne, Australia capital.com Full time

    We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team. We're looking for client...

  • Customer Service Consultant

    1 week ago

    Melbourne, Australia TenacityCX Full time

    Multiple Full Time ongoing temp to perm positions - Abbotsford Location - close to public transport, newly renovated offices - Global Financial Services company - Supportive team culture - Do you want to get out of retail/hospitality? - Do you want your weekends back? - Do you want an entry level position to get your foot in the door to the corporate...

  • Entry Level Sales Support/customer Service Officer

    3 days ago

    Melbourne, Australia People Intelligence Full time

    Based in the state-of-the-art showrooms in Melbourne, you will be working for an established and quality driven company that specialises in producing and supplying their own range of office furniture across Australia. The company likes to mentor and train their staff with lots of opportunity for promotion and career progression in the business either within...

  • [entry-level] (-ө-) Field Service Technician at

    3 days ago

    Melbourne, Australia iDA Australia Full time

    We are looking for **Entry-level Field Service Technicians in Melbourne!** **_*All applicants need to hold the full work rights to work permanently in Australia as we are not able to sponsor your work visa._** Please join the Field service tech team at a Wide-format/production printer company on a full-time role. **Let's acquire skills and aim for the...

  • Customer Service Specialist

    2 weeks ago

    Melbourne City Centre, Australia Page Personnel Full time

    Excellent career progression and training - $67,000 salary package **About Our Client**: Our client is one of the fastest growing Financial Services organisations in Australia and are known for their culture, reliable and realistic advice, and their great training program. This position is a permanent, full-time, graduate position that will be looking to...

  • Finance Graduate Role

    4 days ago

    Melbourne, Australia Liberty Financial Pty Ltd Full time

    Job Description Job Category: Banking and Financial Services About Liberty Helping people is in our DNA. As the leading non-bank lender in Australia, for decades we have been providing free-thinking loans and have helped over 500,000 people get financial. We offer a broad range of flexible and custom products and are passionate about building and...

  • Customer Service Specialist

    5 days ago

    Melbourne, Australia Allianz Australia Full time

    **Customer Service Specialist/s - Club Marine - Melbourne, VIC** As the largest provider of boat insurance in Australia, Club Marine has been protecting the needs of boat enthusiasts since 1959. We’re actively involved in the boating community and committed to helping our customers take the worry out of boating, so they can enjoy their time on the water....