[entry-level] (-ө-) Field Service Technician at

2 weeks ago

Melbourne, Australia iDA Australia Full time

We are looking for **Entry-level Field Service Technicians in Melbourne**

**_*All applicants need to hold the full work rights to work permanently in Australia as we are not able to sponsor your work visa._**

Please join the Field service tech team at a Wide-format/production printer company on a full-time role.

**Let's acquire skills and aim for the Field Service Technician Specialist**

You will drive to clients to fix their technical problem, handle initial installation, and provide training. Technical training specific to the company’s products will be provided for right attitude technician.

**Duties include**:

- Technical on-site support for the company products in VIC
- Maintaining and keeping updated customers’ issues in a call tracking database
- Work with Senior technicians to provide services to the customers on site
- Install, Provide training for operators, Regular maintenance, and Repair of the printers at customers' productions site
- Trouble shoot on issues of software, hardware and configuration
- Following the policy and Accomplishing department and organization mission
- Maintain inkjet printers performance at company showroom
- Other duties as directed by the Employer from time to time
- Maintain customer’s service history and report to manager

**Qualifications & Experiences:  **
- Mechanical engineering or electrical engineering graduate
- Own your car and have driver’s license

[Company Info] 

World Mode Holdings Group is a leading recruitment consultancy business in Japan that specializes　in fashion retail. WMH Group has the largest market share of fashion retail job placements in Japan, with over 1,000 clients in the fashion industry.

iDA Australia is a subsidiary of WMH Group, established in Sep 2018.

**Salary**: $55,000.00 - $65,000.00 per year

Schedule:

- Monday to Friday

Application Question(s):

- Are you graduated at Mechanical engineering or electrical engineering graduate?
- Are you authorized to work permanently in Australia?

**Experience**:

- Customer service: 1 year (required)

Licence/Certification:

- Driver License and Have your own car (required)

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