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Administration Officer

3 weeks ago

Eight Mile Plains, Australia STA Consulting Engineers Full time

**About STA Consulting Engineers**

Established for over thirty years, STA Consulting Engineering have been leaders in the residential building and construction industry. We are looking at continuing this growth and success through a range of new initiatives and are looking for a Customer Service Specialist to join our growing team to help achieve our objectives.

**What we have to offer**
- Friendly, supportive, family oriented environment.
- Training and mentoring including future career opportunities.
- Convenient location for Public Transport or Underground Onsite Parking.
- Opportunity to work from home once fully trained and competent.

**The Opportunity**

This customer service focused role will work in a tight knit Administration Team assisting with a range of administration tasks focused on the working with our field and design teams on enquiries and bookings to meet the needs of our clients.

**Your duties will include**:

- Entering sales orders within required timeframes with a high degree of accuracy
- Undertake task auditing
- Requesting purchase orders & Invoicing
- Assist planners in scheduling work and providing ETA's
- Database Management
- General Administration
- Providing exceptional customer service working closely with our internal teams and external clients

**Your Experience**

Strong knowledge and experience in Customer Service, ideally within fast paced environments. Other areas to ensure your success include:

- Excellent written and verbal communication skills including a professional phone manner.
- Motivated, enthusiastic team player willing to assist colleagues where required.
- Technology savvy including proficient user knowledge of Microsoft
- Strong attention to detail and willing to ‘go the extra mile‘ for our customers.
- Experience in the Engineering, Industrial, Building and Construction industries would be a distinct advantage but not crucial.

**Salary**: From $50,000.00 per year

**Benefits**:

- Work from home

Schedule:

- 8 hour shift
- Shift work

Ability to commute/relocate:

- Eight Mile Plains, QLD 4113: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Inbound call centre: 1 year (preferred)
- Outbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person