Office Administration Assistant

3 days ago

Charlestown, Australia Elevated Psychology and Supports Full time

_NDIS knowledge highly regarded - admin background welcome_

**About Us**:
At Elevated Psychology and Supports, we believe in person-centred care that truly empowers our clients. We offer a wide range of services including psychology, occupational therapy, behaviour support, and youth mentoring, and proudly support participants across NDIS, Medicare, and private systems.

**The Role**:
We’re looking for a highly organised and proactive NDIS Administrative Coordinator to join our growing team. This role is a key part of our operations and is ideal for someone with a strong administrative background who is either already familiar with the NDIS or excited to develop specialist knowledge in this area.

While this is an admin-based role, it involves a deeper level of responsibility in supporting the team, managing systems, and coordinating essential NDIS processes.

**Key Responsibilities**:

- Coordinate client onboarding including intake paperwork, service agreements, and consent forms.
- Manage spreadsheets and systems to track NDIS funding, service usage, and report due dates.
- Liaise with plan managers, support coordinators, and participants to ensure smooth communication.
- Submit service bookings via PRODA and assist with invoicing processes.
- Monitor NDIS pricing updates and ensure internal documentation is audit-ready.
- Assist clinicians with formatting and submitting reports, functional assessments, and support plans.
- Maintain organised digital filing systems, shared drives, and client management records.

**About You**:

- Strong administrative or office coordination experience.
- High attention to detail and confidence working with spreadsheets and digital systems.
- Excellent written and verbal communication skills.
- Ability to prioritise and manage time effectively in a dynamic environment.
- Interest in learning the NDIS framework (or existing knowledge highly valued).
- Ability to work independently while contributing to a collaborative team.

**Highly Regarded**:

- Experience in an NDIS, allied health, or healthcare setting.
- Familiarity with PRODA, plan managers, and service bookings.
- Comfortable working with sensitive information and supporting vulnerable clients.

**What We Offer**:

- Supportive, down-to-earth team environment
- Opportunities for training and professional development
- A role with purpose that directly supports better outcomes for people with disabilities

How to Apply:
**Job Types**: Part-time, Casual

Pay: $30.00 - $40.00 per hour

Schedule:

- No weekends

**Experience**:

- Admin: 1 year (preferred)
- NDIS: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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