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Account Manager, Smb Hero

2 weeks ago

Sydney, Australia Uber Full time

**About the Role**

The SMB team comprises our highest value local restaurant base. We know that having best-in-market restaurant selection for consumers is what makes for a winning marketplace, and our Mid-Market teams are responsible for ensuring we attract and retain the best local restaurants across Australia

What you do in this role will have a real, genuine impact on the growth of our business. Whether it's building strong strategic relationships and creating new revenue opportunities for our restaurant partners, or being the voice of the customer to internal stakeholders and advocating on their behalf.

Our core focus is empowering merchant growth through the adoption of our marketing tech solutions, building operational excellence and ensuring the highest level of service possible.

**Your Impact In Role**
- Lead post-deal partner management for a book of ANZ's highest value and potential SMB segment restaurant partners.
- Own partner relationships to yield tangible metrics outcomes. Achieve revenue growth targets for your restaurant partners and Uber, and ensure high retention by driving mutual business value.
- Articulate the Uber Eats value proposition and help restaurant partners leverage the full suite of Uber products and services to grow their business.
- Conceive, design and lead growth initiatives with our restaurant partners and drive through to completion, working cross functionally with Uber's internal teams and our restaurant partners.

**The Experience You'll Bring**
- 3-5 years quota carrying experience
- Account Management experience managing a high volume of accounts
- Thriving in a fast & autonomous environment
- Salesforce experience is highly advantageous.

**Preferred Qualifications**
- Bilingual, fluent in a second language would be highly advantageous.