Group Digital Marketing Specialist/manager

2 days ago

Sydney, Australia ACI HR Solutions Full time

Job title:
- Group Digital Marketing Specialist/Manager- Contract type:
- Permanent- Location:
- Sydney- Sector:
- Hospitality,- Aviation/ Airline,- Technology Provider,- Lifestyle,- F&B,- Cruise,- MICE/ Events,- Media- Reference:
- JOB_000850[310]- Contact name:
- Kathy Fatseas- Published:
- about 1 hour ago**Job description**:
Our client is a family entertainment centre group looking for a Fun and Remarkable **Group Digital Marketing Specialist / Manager** to execute Digital Guest Strategy across various channels.

Based in their Sydney office and reporting into the Group Chief Customer Officer, this role will execute Digital Marketing tasks for the Group and support the Australia and New Zealand digital teams. The role also provides support for the company across the countries in which they operate. Medium travel is required

Digital Guest Acquisition
- Coordinate and organize external search agency’s work and deliverables
- Align country teams’ business priorities with agency’s tasks
- Provide clear and timely reporting

Digital Guest Engagement
- Support teams on execution of guest engagement strategies
- Utilize the Group’s CRM systems and other platforms to enhance guest engagement touchpoints
- Manager reports and analysis

Websites
- support country teams onboarding and improvements for CMS utilisation
- lead in google analytics implementation

Others
- work with group digital on implementation of new platforms
- coordinate content and create training materials as needed
- Passionate about the digital guest journey.
- Driven to deliver best service quality and Guest experience to create memorable moments for Guests, on all platforms, through all channels.
- Believe in partnering with internal and external teams to reach targets.
- Good organization and communication skills with the ability to multi-task and juggle various projects at one time
- Resourceful and experience working independently is a plus

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