Business Support Officer

2 days ago

Melbourne City Centre, Australia Respect Victoria Full time

Are you
- Service orientated, and able to work efficiently and effectively with others to meet expectations?
- Interested in processes and systems, and working collaboratively with others?
- Goal orientated and able to work with mínimal supervision, be flexible and take initiative?

If so, we'd love to hear from you.
Respect Victoria
Respect Victoria is a Statutory Authority under the Prevention of Family Violence Act 2018 (the Act). Respect Victoria, by its establishment fulfils Recommendation 188 of the Royal Commission into Family Violence. Respect Victoria will deliver on the commitments legislated in the Act and the objectives outlined in Free from Violence: Victoria's strategy to prevent family violence and all forms of violence against women. Respect Victoria is governed and led by a skills-based Board and Chief Executive Officer.
Knowledge and Skills
- Verbal communication: confidently conveys ideas and information in a clear and interesting way; understands and meets the needs of target audiences (the right information to the right people); welcomes constructive feedback; sees things from other's points of view and confirms understanding
- Advanced computer skills: Proficient with Windows 10; confidence using full Office 365 suite including Outlook, Teams, SharePoint, Excel, Word, PowerPoint and Visio
- Problem-solving: seeks all relevant information for problem-solving; investigates and probes for the facts; liaises with stakeholders; analyses issues from different perspectives and draws sound inferences from information available; identifies and proposes workable solutions to problems
- Planning and organising: identifies processes, tasks and resources required to achieve a goal; prioritises critical activities and delivers on business as usual activities in a timely way, reviewing and adjusting as required; develops and implements systems and procedures to guide work and track progress; recognises barriers and finds effective ways to deal with them
- Finance processing: Demonstrated experience creating purchase orders and processing invoices in a financial management system. Experience using Oracle is preferred, however is not a pre-requisite
- IT proficiency: You will be the first point-of-contact for support queries by troubleshooting and resolving basic system-related issues and escalate cases to relevant technical teams and communicate progress and outcomes to individual staff

What you can expect
- Conduct meaningful work to assist Respect Victoria drive long term systemic change in the prevention of family violence and all forms of violence against women
- A competitive salary plus 10% super
- A fantastic remote employee engagement program, flexible work arrangements and health and well-being initiatives
- An emphasis on work/life balance

How to Apply
A cover letter which briefly addresses the key selection criteria, outlines your experience against the accountabilities and what attracted you to the role and your resume, through the website that the job is advertised

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