Business Support Officer

**Ongoing, Full-Time opportunity to work with a high-performing and passionate team within the Local Government Inspectorate.**:

- **VPS Grade 3: $76,817 - $93,274 plus superannuation.**

**_Are you a fast learner looking for a role you can sink your teeth into and make your own? Are you looking for a small, friendly, supportive, motivated team to work with? Are you solution focused with a positive outlook and a good sense of humour?_**

The Local Government Inspectorate (LGI) is the dedicated integrity agency for local government focusing on investigations for breaches and compliance with the legislation, and we are looking for a talented Business Support Officer to join the team. Whilst we are a busy office with plenty of work on, we are sure to maintain work-life balance and are keen to see the development of staff to follow their own career goals.

**About the Business Unit**

Under the leadership of the Chief Municipal Inspector the Local Government Inspectorate (LGI) is an independent administrative office supported by the Department of Justice and Community Safety (DJCS). It is the dedicated integrity agency for local government focusing on investigations for breaches and compliance with the _Local Government Act_ 2020 (Act).

The key functions of the Inspectorate include:

- Investigating alleged breaches of the Act including electoral provisions
- Targeted governance reviews and examinations of compliance by local council with the governance requirements in the Act;
- Prosecuting offences under the Act
- Referring matters of serious misconduct by councillors
- Elevating matters of gross misconduct of a councillor to the Victorian Civil and Administrative Tribunal;
- Collaboration with the Victorian Government Solicitor to undertake prosecutions for breaches of the Act;
**About the Role**

Key requirements of this position include customer relations and communications skills in the context of a regulatory environment. The Business Support officer is also required to provide business reporting, administration support to the unit and liaison with other corporate business areas within the State Government.

Some of your duties will include:

- The Business Support Officer at the LGI is responsible for the first point of contact for all enquiries, approaches and correspondence.
- Receipt and response to incoming phone calls.
- Receipt recording in the Case Management System and response to complaints.

To learn more about this role before applying, please read the attached position description.

**About you**

To be successful in this role, you will have:

- Demonstrated knowledge of the _Local Government Act 2020 (Vic)_ or experience working in a regulatory environment.
- Demonstrated high-level verbal and written communication skills, ensuring appropriate format, style and approach is taken to deliver best outcomes for the Inspectorate.
- Demonstrated ability identifying processes, tasks and resources required to achieve a goal, prioritising activities, operating accordingly and reviewing and adjusting as required.
- Develop and implement systems and procedures to guide work and track progress, recognising barriers and finds effective ways to deal with them.

**Qualifications/Requirements**
- A business or legal qualification would be highly regarded.
- Knowledge of and/or experience working with legislation.
- A current Victoria Drivers Licence is desirable but not mandatory.

**We are looking for someone that is a team player, happy to take on any tasks with a good attitude. If this is you, please read instructions below on how to apply.**

**How to Apply**

**FOR INTERNAL VPS EMPLOYEES**:**

**IMPORTANT INFORMATION**:**

**CHILD SAFE STATEMENT OF COMMITMENT**:**

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.