Guest Experience

2 weeks ago

Noosa, Australia Ingenia Communities Full time

Apply
- Share

Job description

Posted Tuesday, 19 August 2025, 9:00 am
- We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.
- Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.

**About The Location**

Join the team at Ingenia Holidays Noosa; a relaxed, welcoming park nestled between the beach, national parks, and mountain-bike trails. With year-round sunshine, great facilities, and a friendly atmosphere, it’s the perfect place to work while enjoying everything Noosa has to offer.

**About the Position**

We’re looking for a dynamic team member to join us at our beautiful Noosa Holiday Park, supporting both **Guest Experience and Housekeeping**.

This role is all about putting the guest at the centre of everything you do; from delivering warm, genuine service at reception to helping create clean, comfortable spaces that make holidays memorable.

This position is casual, with the potential for additional hours to be picked up during peak periods.

**Responsibilities**
- Deliver exceptional guest service, including check-ins, check-outs, and local area guidance.
- Manage reservations, promote Ingenia destinations, and handle kiosk/shop stock.
- Drive sales through upselling, guest engagement, and adherence to service standards.
- Coordinate and run holiday activities, ensuring safety, cleanliness, and guest participation.
- Support housekeeping and maintain accurate records for activities and guest interactions.

**About You**
- Friendly, warm, customer-focused team player with a proactive attitude.
- Holds a valid Working with Children Check (or willing to obtain).
- Excellent customer service, sales, and communication skills.
- Organised, detail-oriented, and able to work independently.
- Computer literacy and confident decision-making.

**Culture and Benefits**-
Job details
- Pay type
- **Hourly**
- Scan this QR code and apply
- Download
- Noosa, QLD, Australia

  • Guest Experience Officer

    2 weeks ago

    Noosa, Australia Ingenia Communities Full time

    You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio...

  • Guest Service Agent and Guest Experience Executive

    2 weeks ago

    Noosa Heads, Australia SOFITEL Full time

    Company Description - Live the French way - _join **Sofitel Noosa Pacific Resort** today! We are proudly one of Australia’s leading 5 star resorts. With 176 rooms, our resort features award winning facilities and service offerings including the Noosa Beach House Restaurant & Bar, the Cabanas poolside experience, Riviera Bar & Lounge - the only cocktail...

  • Guest Experience Assistant Manager

    6 days ago

    Noosa Heads, Australia SOFITEL Full time

    Company Description - Live the French way - _join **Sofitel Noosa Pacific Resort** today! We are proudly one of Australia’s leading 5 star resorts. With 176 rooms, our resort features award winning facilities and service offerings including the Noosa Beach House Restaurant & Bar, the Cabanas poolside experience, Riviera Bar & Lounge - the only cocktail...

  • Guest Experience Assistant Manager

    7 days ago

    Noosa Heads, Australia Sofitel Noosa Full time

    **About Us**: - Live the French way - _join **Sofitel Noosa Pacific Resort** today! We are proudly one of Australia’s leading 5 star resorts. With 176 rooms, our resort features award winning facilities and service offerings including the Noosa Beach House Restaurant & Bar, the Cabanas poolside experience, Riviera Bar & Lounge - the only cocktail bar...

  • Guest Service Agent

    5 days ago

    Noosa Heads, Australia Sofitel Noosa Pacific Resort Full time

    Sofitel Noosa Pacific Resort is currently seeking a new member to join the fantastic Front Office Team full time. Sofitel Noosa Pacific Resort is one of Australia’s leading 5 star resorts with 176 rooms features award winning facilities and service offerings including the Noosa Beach House Restaurant & Bar. We are in search for someone who has a positive...

  • Guest Service Agent

    2 weeks ago

    Noosa Heads, Australia SOFITEL Full time

    **Company Description**: - Join_ **Sofitel Noosa Pacific Resort** today! Sofitel Noosa Pacific Resort welcomes guests into a world of luxury blending French Art de Vivre and local culture. We are proudly one of Australia’s leading 5 star resorts. With 176 rooms, our resort features award winning facilities and service offerings including the Noosa Beach...

  • Guest Service Agent

    2 days ago

    Noosa Heads, Australia Mantra French Quarter Full time

    **Mantra French Quarter** is in the heart of sophisticated Hastings Street Noosa. Some of the shops and cafes are straight out of St Tropez, while the year round sunshine is something you can enjoy for free. The hotel’s fabulous beachside location means it is nearly always full, so time flies when you’re working, but slows right down when you’re...

  • Front Office Guest Service Agent

    2 weeks ago

    Noosa Heads, Australia Netanya Noosa Full time

    From studio apartments to three-bedroom villas with direct access and views over Noosa Main Beach, Netanya Noosa is a haven for laid-back luxury. We are searching for a **SUPERSTAR **to join our Front Office Team! As a Front Office Guest Service Agent, you will: - Be part of a team that's key focus is to deliver the exceptional guest experience that...

  • Front Office Guest Service Agent

    6 days ago

    Noosa Heads, Australia Netanya Noosa Full time

    From studio apartments to three-bedroom villas with direct access and views over Noosa Main Beach, Netanya Noosa is a haven for laid-back luxury. We are searching for a **SUPERSTAR **to join our Front Office Team! As a Front Office Guest Service Agent, you will: - Be part of a team that's key focus is to deliver the exceptional guest experience that...

  • Flexible Role: Boat Care, Hire Outs

    5 days ago

    Noosa, Australia Noosa Pacific Resort Full time

    Looking for a varied and flexible position? This ABN role combines resort groundskeeping and maintenance with boat care and operations. Ideal for someone who enjoys diverse tasks, is self-motivated, and has reliable transport. - **What you'll be doing**:_ **Resort Grounds/Maintenance (Minimum 2 Days a Week)** - Maintain pools, spa, and tennis courts,...