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Area Manager

3 weeks ago

Canberra, Australia Invocare Full time

**Area Manager**
- Channel your love for animals by providing compassionate after care for pets
- Be a part of a team that deeply values empathy and makes a difference in people’s lives
- Work for a market leader with great benefits and a strong workplace culture

Embrace a meaningful role as an Area Manager, responsible for the compassionate collection of beloved pets for cremation. Your caring touch will bring comfort to others.

**About us**:
InvoCare is an industry leader within the funeral industry, we currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and growing.

Eden Hills, forming part of the wider InvoCare Brand, are the leading provider of pet cremation services in Australia with a national footprint. We proudly partner with both veterinarian practices and their clients to offer pet cremation services to grieving families with our expert teams guiding them every step of the way.

As an Area Manager you will be dedicated to ensuring respectful and compassionate collection and transportation of beloved pets to our facility for cremation services. The role involves compassion, empathy and providing peace of mind to pet owners during a sensitive time. If you are someone who thrives on making a difference in people’s lives, then this role is your opportunity to shine.

**Duties of an Area Manager**:

- Carrying out pet collections from veterinary clinics, which entails handling deceased animals with respect and dignity (all pets are hygienically bagged and kept chilled)
- Collecting pets from owners’ homes
- Returning pet ashes to clients at home and in veterinary clinics
- Thoroughly reviewing and accurately fulfilling system requirements with meticulous attention to detail
- Ensuring that vehicle and work areas are maintained at the highest standards
- Navigating daily runs with efficiency aligned to the run requirements

**About you**:

- A passion for helping others at difficult times
- Compassion for animals and emotional intelligence
- Exceptional customer service skills, you’re an effective and clear communicator
- Strong organisational skills and thrives working in a clean and tidy environment
- An ability to handle deceased pets in a professional and compassionate manner
- Capable to lift pets of all sizes using safe lifting procedures. Requires ability to lift up to 25kgRequired to hold full driver’s License with no restrictions

**Benefits of joining InvoCare**:
You may not have considered this industry before, but we provide vital services to families that helps them to celebrate the lives of those they loved. Our staff live our values every day and get to experience the gratitude that comes with offering such a meaningful service. The benefits you can receive include:

- Reward and recognition programs
- Tailored induction and training programs
- Well designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experience
- Networking opportunities across the business and with peers
- Birthday and paid parental leave
- Free access Employee Assistant Program
- We are a diverse workplace and equal opportunity employer

**How to Apply**:
InvoCare is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth.