Member Service Advisors

1 week ago


Perth, Australia HIF Full time

**Part time and full time Member Service Advisors Needed - Flexible and Work From Home Opportunity**
We’re the Health Insurance Fund of Australia, but our friends call us HIF. We are a not for profit, member focused health insurer with a passion for helping our community live healthy lives. We are a tight-knit team of 125 people and we live by our brand values of choice, access, and ethics. We’re committed to being there as a community, for the community.

We are on the lookout for fun, enthusiastic and engaging Member Service Advisors who are passionate about providing excellent customer service and putting our members first.

Whether you are a parent returning to the work force or a university student looking for flexible part time hours, HIF values a diverse and inclusive workforce and will make adjustments as required for great talent.

Our office is conveniently located in Perth CBD, but this role allows flexible opportunities to work from home or any remote location

This is a perfect opportunity for individuals who are looking for flexible work hours and development professionally.

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ABOUT THE ROLE*

You will be given ample training at our Perth office to ensure that you can assist our members with making a claim, processing a policy change and be involved in retaining our members.
- Ability to communicate effectively
- The desire and ability to learn about Health Insurance products and be able to talk to our Members about them
- Excellent time management skills with the ability to multi-task
- Intermediate computer skills - including Word and Outlook
- Adaptable to change and resilient

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Some of the perks include: *
- Flexibility of working from home
- 11.5% Super
- Flexible work hours
- Subsidised health insurance cover
- Discounted travel & pet insurance
- Travel Opportunities across Australia
- Social Events you can be a part of
- Free perks at the office such as free massages or bring your pet to work
- Take the day off on your Birthday, it’s on us

Video

**Job Types**: Full-time, Part-time



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