Service Desk
5 days ago
My Forms
- My Tests
- My Interviews
- My Details
**APS6 - Systems Administrator, Service Desk**:
- A great opportunity to provide your technical expertise to support the National Library’s service desk
- Work in a supportive, flexible environment
The National Library of Australia is seeking to fill the important role of **APS6 System Administrator, Service Desk**. This is a great opportunity to provide your technical expertise to support the National Library’s service desk.
You will manage and coordinate service desk processes through the resolution of complex service desk enquires.
Using your in-depth IT knowledge and expert advice, you will:
- Respond in a concise and timely manner to service issues and requests.
- Ensure that IT Security and Change Management Policies are followed.
- Keep abreast of new and emerging IT security issues and IT trends.
You will be responsible for preparing documentation, correspondence and reports that conform to legal and procedural aspects of their functional responsibilities.
You will identify develop, manage and maintain a range of internal and external stakeholder relationships and internal and external networks. You will also identify and support a range of program areas.
You will build high level expertise with Library’s information technology stack and infrastructure.
To be suitable for this role, it is desirable if you:
- Hold qualifications or equivalent extensive experience in Windows SOE administration.
- Hold qualifications or equivalent extensive experience in Exchange administration.
- Have the demonstrated ability to write PowerShell scripts
A merit pool may be established from this recruitment activity which may be used to fill similar vacancies at the Library.
-
Service Desk
4 days ago
Canberra, Australia National Library of Australia Full timeMy Forms - My Tests - My Interviews - My Details **APS5 - Coordinator, Service Desk**: - Provide expert advice and assistance on ICT related software and hardware issues - An opportunity to manage a range of systems and gain exposure to the technology required to support an organisation - Be a part of the Library's exciting new future The National Library...
-
Service Desk
2 days ago
Canberra, Australia National Library of Australia Full timeMy Forms - My Tests - My Interviews - My Details **APS4 - Information Officer, Service Desk**: - Provide expert advice and assistance on ICT related software and hardware issues - An opportunity to manage a range of systems and gain exposure to the technology required to support an organisation - Be a part of the Library's exciting new future As a world...
-
Service Desk Manager
4 days ago
Canberra, ACT, Australia AUIT Full timeCompany DescriptionAt AUIT, our experience and passion drive us to be the best, and our growth is fueled by our reputation for delivering exceptional service. We offer a wide range of services to meet the diverse IT support needs of various organizations. Our team specializes in managed services, IT support, IT security services, IT project management,...
-
Service Desk Manager
5 days ago
Canberra, ACT, Australia AUIT Full timeCompany DescriptionAt AUIT, our experience and passion drive us to be the best, and our growth is fueled by our reputation for delivering exceptional service. We offer a wide range of services to meet the diverse IT support needs of various organizations. Our team specializes in managed services, IT support, IT security services, IT project management,...
-
IT Service Desk Analyst
2 days ago
Canberra, Australia Sprinx Pty Ltd Full time**Role: - Service Desk Level 1/Level 2 Officer (Multiple openings)** **Security Clearance **Location-** Canberra, ACT - Work with the DesktopOne Program to ensure successful client transition with software and hardware rollouts - Be the first level of leadership for the Level 1/Level 2 ICT Desk-Side Support Officers. - Steward the Level 1/Level 2 ICT...
-
Service Desk
13 hours ago
Canberra, ACT, Australia Peoplebank Full timeService Desk - IT Skills Enhancement & Career Relaunch ProgramLocation: Canberra, Australian Capital Territory, AustraliaClient: Global leader in Cloud and AI solutions; on-site opportunity at client's Canberra officeOverview: This is a permanent opportunity to join a 12-month Capacity Uplift Program with potential to transition into a permanent engagement...
-
Service Desk
16 hours ago
Canberra, ACT, Australia Peoplebank Full timeService Desk - IT Skills Enhancement & Career Relaunch ProgramLocation: Canberra, Australian Capital Territory, AustraliaClient: Global leader in Cloud and AI solutions; on-site opportunity at client's Canberra officeOverview: This is a permanent opportunity to join a 12-month Capacity Uplift Program with potential to transition into a permanent engagement...
-
Service Desk
4 days ago
Canberra, ACT, Australia Peoplebank Full timeService Desk - IT Skills Enhancement & Career Relaunch ProgramPeoplebank Canberra, Australian Capital Territory, AustraliaService Desk - IT Skills Enhancement & Career Relaunch ProgramPeoplebank Canberra, Australian Capital Territory, Australia1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.About...
-
Service Desk
3 days ago
Canberra, ACT, Australia Peoplebank Full timeService Desk - IT Skills Enhancement & Career Relaunch ProgramPeoplebank Canberra, Australian Capital Territory, AustraliaService Desk - IT Skills Enhancement & Career Relaunch ProgramPeoplebank Canberra, Australian Capital Territory, Australia1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.About...
-
It Service Desk Manager
4 days ago
Canberra, ACT, Australia Contractor Central Full timeAbout the RoleContractor Central is proud to partner with AUIT, a Canberra-based technology firm delivering IT managed services, support, and solutions across a range of government and commercial clients.We are seeking an experienced and proactive IT Service Desk Manager to lead AUIT's service desk operations, ensuring high standards of customer service,...
