Relationship Associate

1 week ago

Greater Adelaide SA, Australia NAB Full time

Relationship Associate - Adelaide
- Job number: 799693
- Primary position location: SA- Adelaide inner
- Category: Banking & Financial Services
- Work type: Permanent Part time
- Closing at: May 20 2025 - 23:55 ACST

**Favourite**

- **Permanent part-time Opportunity based in Adelaide**:

- **Collaborative & challenging fast paced culture**:

- **Use your expertise to drive positive outcomes for our customers**

**As a Relationship Associate you will**:

- Drive customer advocacy by being an empowered case resolver for customer servicing enquiries
- Complete customer requests in a timely manner
- Be accountable for customer adoption of digital channels including education of customers to transition to self-servicing channels to simplify customer banking
- Align to local teams and build relationships with customers through retaining local knowledge.
- Be an expert in onboarding new to bank customers and completion of KYC requirements
- Proactive management of the Term Deposit Rollovers and opening of new Term Deposit Accounts
- Assist customers/bankers with Asset finance quotes, documentation and payout information for customers

**What you will bring**:

- Demonstrate customer obsession and ability to deliver superior customer service on a consistent basis
- Understanding of KYC onboarding compliance requirements
- Knowledge and understanding of digital platforms and customer self-service channels
- Foundational NAB System Knowledge, proficiency in Siebel, Ebobs and NABONE desirable

**Please note your working days will be from Wednesday
- Friday - 8.45am-5:30pm.**

**A diverse and inclusive workplace works better for everyone**

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated.

**Build your career with NAB**

**Note**: all NAB colleagues are encouraged to have a minimum of 18 months tenure in their current role.

**Looking for career advice?**

We’re excited about your interest in this opportunity For personalised career advice and to discuss your growth within NAB, please speak with your People Leader. They know your journey best and can offer the most relevant support and guidance. Additionally, please visit CareerU or Careers at NAB for useful tips and tools. Our Talent Acquisition Consultants are dedicated to the hiring process and will not have the full picture of your career path.

  • Agribusiness Relationship Associate Adelaide

    4 days ago

    Greater Adelaide SA, Australia Bendigo and Adelaide Bank Full time

    Agribusiness Relationship Associate | Adelaide - Help enable prosperity and sustainability in regional Australian communities - Join a team that genuinely cares, values you and is always getting more diverse - Countless ways to flex your hours and days to make work work your way **It starts here. With Bendigo Bank... and you.** Supporting our frontline...

  • Agribusiness Relationship Associate Port Lincoln

    4 days ago

    Greater Adelaide SA, Australia Bendigo and Adelaide Bank Full time

    Agribusiness Relationship Associate | Port Lincoln - Help enable prosperity and sustainability in regional Australian communities - Join a team that genuinely cares, values you and is always getting more diverse - Countless ways to flex your hours and days to make work work your way **It starts here. With Bendigo Bank... and you.** Supporting our frontline...

  • Agribusiness Relationship Associate Port Lincoln

    2 days ago

    Greater Adelaide SA, Australia Bendigo and Adelaide Bank Full time

    Agribusiness Relationship Associate | Port Lincoln - Help enable prosperity and sustainability in regional Australian communities - Join a team that genuinely cares, values you and is always getting more diverse - Countless ways to flex your hours and days to make work work your way **It starts here. With Bendigo Bank... and you.** Supporting our frontline...

  • Relationship Executive, Property

    1 week ago

    Greater Adelaide SA, Australia Commonwealth Bank Full time

    **Relationship Executive, Property - Adelaide** - **You are an experienced**senior**relationship builder, passionate about nurturing a client base and building new business**: - **We are proud to support businesses across South Australia to build successful futures**: - **Together we work collaboratively as a team and encourage working flexibly in a way...

  • Relationship Manager Premier Banking

    2 weeks ago

    Greater Adelaide SA, Australia Commonwealth Bank Full time

    **About the Business** Retail Banking Services (RBS) is the public face of CommBank, delivering a seamless banking experience for the future, to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world’s best systems and processes. **We are**: Premier Banking provides...

  • Associate

    1 week ago

    Greater Adelaide SA, Australia MinterEllison Full time

    **Location**: Adelaide **Contract Type**: Permanent MinterEllison is one of Australia’s largest independent law and consulting firms. With a heritage of almost 200 years, we are known for our excellence, and our authentic and enduring relationships with our clients, our people and our communities. Clients seek out MinterEllison to help them solve complex...

  • Associate

    4 days ago

    Greater Adelaide SA, Australia MinterEllison Full time

    **Location**: Adelaide **Contract Type**: Permanent MinterEllison is one of Australia’s largest law firms, with nearly 200 years of business history. We're known for our legal and consulting expertise - and for our inclusive and authentic character. Our purpose is to create sustainable value with our clients, people and communities. That means we have a...

  • Sales Associate

    4 days ago

    Greater Adelaide SA, Australia upstream Full time

    Sales - Multiple locations - Hybrid _Remote_ **Join Upstream Tech as Sales Associate, expand the client base, and drive sales in innovative tech solutions. Join a supportive team, and unlock career growth.**: With team members spread across Australia, New Zealand, and APAC, we've embraced _remote_ _work_ since 2018, fostering a supportive and inclusive team...

  • Academic Research Associate

    4 days ago

    Greater Adelaide SA, Australia SA Health Full time

    **Job no**: 910495 **Work type**: Part time **Location**: Adelaide Metro Southern **Categories**: Medical, Public Health, Research, Research and Data Analysis - Southern Adelaide Local Health Network - Flinders Medical Centre - Neurosurgery - Salary $101,285 - $107,078 p.a. (Pro Rata) PO3 | 12 Month Contract, Part-time 22.5 Hours Per Week **Shape the Future...

  • Business Development Associate

    2 days ago

    Greater Adelaide SA, Australia Bendigo and Adelaide Bank Full time

    Business Development Associate **Your new role with Bendigo Bank is just a few clicks away!** **Closing date**:16th September 2024 (Monday).** **Position Description: Position Description BDA (1).docx** **About the role** You will contribute to portfolio growth in providing exceptional service and support to brokers throughout the loan lifecycle and...