Administration Assistant Transport
4 days ago
The Company
MIH Logistics was established in 2012 to provide sales and logístical support to its sister companies - Cool Couriers Refrigerated Freight Services and Cool Interstate Pty Ltd. We specialise in temperature-controlled logístical services to businesses and homes across New South Wales, Victoria, South Australia, Queensland, and Western Australia. We pride ourselves on delivering the best customer service, by delivering in full, on time and within the right temperature.
An opportunity exists within our Courier branch (Cool Couriers Refrigerated Freight Services) located on the Gold Coast for an Administration Assistant.
About the role:
The position is Full-Time and will involve reporting to and assisting the Operations Manager with the day-to-day administration duties.
**Duties**:
- Manage requests, concerns, and enquiries in a polite and professional manner.
- Ensure effective communication flow between staff and clients.
- Maintaining soft and hard copy records for all transport movements
- Book deliveries using our transport management system (TMS)
- Use of the Cool Couriers Transport Management System (TMS)
- Providing clients with ETA’s and updates on their delivery
- Assist senior staff with projects as required.
Skills and Experience:
- Outstanding customer service experience
- Safety focused.
- Experience within the logistics and transport industry (preferably in refrigerated transport, but not essential)
- Confident in Microsoft software
- Excellent telephone manner
- Very organised and takes initiative.
- Ability to multitask.
- Personable, confident, team player with a positive attitude
**Salary**: From $60,000.00 per year
Schedule:
- 8 hour shift
**Experience**:
- Microsoft Office: 1 year (preferred)
- Administration: 1 year (preferred)
Work Authorisation:
- Australia (preferred)
Work Location: In person
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