Field Service Administrator

2 weeks ago

Clayton, Australia William Adams Full time

We have an exciting opportunity for a highly motivated and professional individual to join the Field Service team in the role of **Field Service Administrator** based at our **Clayton** branch.

With over 90 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry.

**ABOUT THE ROLE**

Reporting to the Service Supervisors, you will be responsible for providing outstanding customer service and administration support for this fun and cohesive team.

**Your key responsibilities will include**:

- Compliance management in ensuring all tickets and licences are up to date, validated and recorded
- Raising PO’s, consolidating and following up accounts
- Managing inspections and service requirements for the field service fleet
- Supporting and validating payroll/timesheets for field employees
- Maintaining general branch records, filing and administrative requirements
- Supporting Service Coordinators in work order processing

**ABOUT YOU**

You are a true team player and your time management and organisational skills are one of your key strengths.

**You will ideally have the following skills, experience, and attributes**:

- Exceptional customer service and communication skills
- Certificate in Office Administration (preferred but not essential)
- Advanced computer skills and experience working with various databases
- Ability to manage a multitude of tasks simultaneously
- Great work ethic and a strong sense of accountability

Joining the William Adams family, you will instantly feel welcome and supported. You will have access to our Employee Assistance Program and our Wellbeing portal, packed with resources and tools to support your physical, mental and emotional wellbeing.

You will be surrounded by like-minded professionals that are passionate about William Adams values of; Integrity, Excellence, Teamwork, Commitment and Sustainability.

We will provide you with ongoing career and development opportunities, a competitive salary package and various rewards and benefits via The Hub - our reward and benefits platform with discounts at over 470 retailers such as; JB HI-FI, Woolworths, BCF + more

If you would like to no more, please call David on 03 9566 0691.

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