Process Analyst
7 days ago
Hybrid work environment
- Good remuneration
- 12 - 24-month contract
Our client is looking for a Process Analyst for a 12 - 24-month contract in Sydney.
**Role and Responsibilities**:
User Journey Maps, User Stories & Acceptance Criteria experience
Delivering Processes up to Level 5 from the ground
Strong with Jira and confluence
More towards infrastructure/Non-IT Background.
Proven ability to work autonomously and collaborate with stakeholders
Supporting mapping, implementation, and UAT
Managing internal/external Customer Service/Validation Teams, including onboarding, training, and ongoing support to adhere to KPIs
**Experience**:
Transformation experience
Infrastructure experience
Telecommunications experience, Telco experience, doesn't matter where from
Ability to liaise with IT and Business departments
Update and process documents
Experience with IT business projects
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