Retail Customer Service Officer

4 days ago

Seven Hills, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**Role Details**:

- Pay rate **$28.58**/ hour increases to **$30.55** / hour after approx. 3 months, + 12% Superannuation
- 12 weeks on the job paid training, Monday to Friday, 25 hours per week, various shifts
- 8months Fixed Term Full Time position **36 hrs 45 mins**per week, Monday - Friday- Relief team members will be assigned shifts at various Post Offices within a specific area, so you must be willing to work at the following locations: Seven Hills BC, Seven Hills, Parramatta, and Silverwater

**You'll be**
- Performing customer sales and service transactions with customers.
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
- Assisting customers with mail lodgements and associate costs.
- Building rewarding relationships with customers by understanding their needs.
- Assisting with administrative duties such as stocktaking and record maintenance.

**About you**- You’re friendly, enthusiastic and reliable and you love working in a team environment.- You’re ready to put the customer at the centre of everything you do to help make a difference in the community.
- Have experience in customer service and/or cash handling.
- Be fit to lift up to 16kgs of mail regularly and stand for your shift.

**How we'll deliver for you**
- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day.
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Customer Service Officer

    2 weeks ago

    Seven Hills, Australia Engineering Networks Pty Ltd Full time

    Permanent Full Time - $65,000 + Super - Seven Hills Location **Customer Service Officer** The role, office based in Seven Hills, will work as part of a driven team that will partner with various Business Development Managers as well as working directly with various clients. **About the role**: - Supporting BDM’s with client requirements and assisting...

  • Customer Service Officer

    13 hours ago

    Seven Hills, Australia Ecomed Trading Full time

    **Customer Service Officer** **"Seeking an enthusiastic customer focused person to join our team at Seven Hills. Friendly office atmosphere, quality products"** About Us: At ECOMED, we are proud to be a leading distributor and service provider in the healthcare market, representing some of the world’s most respected manufacturers of medical devices. We...

  • Customer Service Representative

    1 week ago

    Seven Hills, New South Wales, Australia Exclusive Talent Full time $60,000 - $100,000 per year

    Customer Service AdministratorIndustry:Medical Devices & HealthcareSalary:$70K + Super | Full-time Permanent RoleLocation:Seven Hills, Western SydneyAre you an organised multitasker who thrives in afast-paced environment?We're looking for an Administration Officer to join our team in Seven Hills, supporting operations across themedical devices and...

  • Customer Service

    1 week ago

    Seven Hills, Australia B-Sealed Full time

    Part-Time / Full-Time Customer Service & Support Officer We are seeking an individual with a positive mindset, interested in joining our family-oriented business, and possessing the ability to collaborate effectively within a team. Reporting to the Business Development Manager your responsibilities will include: - Order processing - Packing and arranging...

  • Customer Service Representative

    2 days ago

    Seven Hills, New South Wales, Australia Ichem Trading Full time $72,000 - $108,000 per year

    Customer Service Representative – Immediate StartFull-TimeWe're looking for multiple Customer Service Representatives to join a friendly, supportive team in a modern, professional office environment. This is a permanent full-time role with an immediate start available.About the RoleFull-Time position, On-going, Long-termHours: Monday to Friday, 8:00 AM to...

  • Customer Service

    2 weeks ago

    Seven Hills, Australia B-Sealed Full time

    Part-Time / Full-Time Customer Service & Support Officer We are seeking an individual with a positive mindset, interested in joining our family-oriented business, and possessing the ability to collaborate effectively within a team. Reporting to the Business Development Manager your responsibilities will include: - Order processing - Packing and arranging...

  • Administration/ Customer Service

    1 week ago

    Seven Hills, New South Wales, Australia Ecomed Full time $40,000 - $60,000 per year

    "Seeking an enthusiastic customer focused person to join our team at Seven Hills. Friendly office atmosphere, quality products"Opportunity to grow with the companyHills area – just off the M2 motorwayPlenty of on-site parkingECOMED is a national distributor & service provider to the Health Care market. We represent some of the world's most recognized &...

  • Customer Service Representative

    4 days ago

    Seven Hills, Australia Protech Warehousing & Manufacturing Full time

    Exciting opportunity for a motivated & switched-on **Customer Service Representative** to join a leading wholesaler in Seven Hills. You will play a key role as the first point of contact to all enquiries while providing exceptional service through excellent communication to an increasing customer base. **ABOUT THE ROLE** - Fulltime Permanent - 8.30am-5pm -...

  • Customer Service/data Entry

    4 days ago

    Seven Hills, Australia SMB Australia Car Transport Full time

    Looking to grow our customer Customer Service team in our Seven Hills Office. This role would suit a person looking to expand their knowledge and skillset within a customer-focused administrative role. About the Role: - Assist walk-in customers with their enquiries and drive cars in and out of the yard, if need be. - Debt Collecting/ Chasing - Claims and...

  • Customer Service/data Entry

    2 weeks ago

    Seven Hills, Australia SMB Australia Car Transport Full time

    Looking to grow our customer Customer Service team in our Seven Hills Office. This role would suit a person looking to expand their knowledge and skillset within a customer-focused administrative role. About the Role: - Assist walk-in customers with their enquiries and drive cars in and out of the yard, if need be. - Debt Collecting/ Chasing - Claims and...