
Customer Service Representative
1 week ago
Exciting opportunity for a motivated & switched-on **Customer Service Representative** to join a leading wholesaler in Seven Hills. You will play a key role as the first point of contact to all enquiries while providing exceptional service through excellent communication to an increasing customer base.
**ABOUT THE ROLE**
- Fulltime Permanent
- 8.30am-5pm
- Excellent long-term growth & development
**KEY RESPONSIBILITIES**
- Answering incoming calls (high volume)
- Processing customer orders in a timely manner
- Working with the Warehouse(s) to ensure all customer orders are despatched in line with customers’ expectations
- Sales order entry and invoicing
- Purchasing and stock forecasting as required
- Maintaining office resources and general ad hoc duties
**SKILLS & REQUIREMENTS**
- 3+ years’ experience in a similar environment
- Ability to multitask and manage time effectively
- Great attention to detail
- Excellent computer skills and data entry accuracy
- Exceptional communication skills
- Proven customer service / sales support experience
- An engaging individual with a can-do attitude, able to resolve customer queries
**HOW TO APPLY**
**ABOUT PROTECH**
At Protech, we provide Great Work to Great People, taking the hassle out of work so you can focus on a job well done.
**Job Types**: Full-time, Permanent
Pay: $65,000.00 - $70,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Experience**:
- Customer service: 3 years (preferred)
- Sales support: 1 year (preferred)
Licence/Certification:
- Driver Licence (preferred)
Work Authorisation:
- Australia (preferred)
Work Location: In person
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