Director, Service Optimisation

2 days ago

Barangaroo, Australia BT Financial Group Full time

Create your best future and join Westpac as a **Director, Service Optimisation - BT** **What’s the role?** As the Director of Service Optimisation, you'll lead a dynamic team to enhance our processes and strategies. This full-time role is based in either our Sydney, Adelaide or Perth offices. As a key member of the Service and Operations Leadership team, you’ll be responsible for driving continuous improvement, ensuring our services are efficient and our team is performing at its best. This role is accountable for the leadership of our process and service optimisation program, optimising how we service our advisers and customers. Your role will involve developing optimisation strategies, managing relationships, and fostering a collaborative culture. You'll also oversee employee performance management, coach and develop your team, and promote internal communication to create a cohesive and motivated work environment. **What do I need?** To thrive in this role, you'll need: - A knack for building and leading high performing teams with advanced people management and coaching skills, including managing teams across states and remotely. - A proven track record in developing and implementing digitisation and automation strategies. - Experience in a process improvement and execution of strategic initiatives. **Why join us?** We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that: - Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates - Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. - Tailored learning and development opportunities to help your grow your career within the bank.Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives **Create your future today** To get started, simply click on the APPLY or APPLY NOW button We’re all about creating a supportive and inclusive community. We welcome everyone - no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.

  • Customer Success Manager

    2 weeks ago

    Barangaroo, Australia Nearmap Full time

    **Company Description** The sky's not the limit at Nearmap.** Nearmap is the Australian-founded, global tech pioneer innovating the location intelligence game. Customers rely on Nearmap for consistent, reliable, high-resolution imagery, insights, and answers to create meaningful change in the world and propel industries forward. Harnessing its own patented...

  • Analyst - Technology Asset Management

    2 weeks ago

    Barangaroo, Australia Origin Energy Full time

    Drive optimisation and savings in software and hardware management - Be the customer champion solving IT challenges across the business - Permanent position | Sydney CBD based **Join a team that's All Kinds of Useful** At Origin, being useful is more than a tagline - it’s how we approach work every day. As a collective, we’re a team that thrives on...

  • Chef de Partie

    3 days ago

    Barangaroo, New South Wales, Australia OneFood Pty Ltd Full time $90,000 - $120,000 per year

    Key ResponsibilitiesPrepare, cook, and present dishes within your specialty section according to established recipes and standards.Ensure all mise en place is completed before service begins.Ensure all food preparation meets the required hygiene and safety standards.Maintain high standards of food quality, portion control, and presentation.Monitor stock...

  • Incentive Travel

    5 days ago

    Barangaroo, Australia EVT Full time

    Join Our Dynamic Team as a Travel & Event Manager Extraordinaire! Are you a master of the event universe with a passion for creating unforgettable experiences? Do you thrive on turning ideas into reality and making magic happen? If so, we want YOU to be our next Incentive Trip & Event Manager at EVT Incentive Marketing! About Us: At EVT Incentive...

  • Program Manager

    5 days ago

    Barangaroo, Australia Westpac Group Full time

    **How will I help?** As the Program Manager, you will be responsible for leading and managing program activities that deliver remediation outcomes for the Cash and Transactional Banking Line of Business (LOB), enabling Westpac to remediate its customers fairly and as quickly as possible. - Key Accountabilities Include: _ - Leading, coaching, mentoring, and...

  • Commercial Analyst

    3 days ago

    Barangaroo, Australia Nearmap Full time

    Company Description Nearmap is unique. A global technology company with incredible people; a market-leader with energy and spirit. Nearmap was named as one of the world’s 10 Most Innovative Companies of 2020 by Fast Company magazine - and we’re growing. If you join us on this exciting journey, you’ll love our inclusive values and share our ambition...

  • Pricing Analyst

    2 days ago

    Barangaroo, Australia Origin Energy Full time

    Join a collaborative team, making an difference to Origin from day one! - Work closely with a range of stakeholders at verity of levels in the organisation - Full-Time | Permanent Position | Hybrid | Sydney CBD Location **Working for us** At Origin we have a strong purpose and values that challenge us to find the answers to the big energy questions. Every...

  • Cafe Manager

    2 weeks ago

    Barangaroo, Australia AMA BARANGAROO PTY LTD Full time

    **The Precinct by Toby's Estate (AMA Barangaroo Pty Ltd)** The Precinct is a famous café located in Barangaroo NSW 2000. We operate five days a week offering Breakfast and Lunch. The café provides a wide variety of dishes and corporate oriented atmosphere for our customers. We are seeking a full time Café Manager who will be able to work independently...

  • Marketing Communications Manager

    2 weeks ago

    Barangaroo, Australia Westpac Group Full time

    **How will I help?** As a Marketing Communications Manager, you’ll help put things right for our customers by managing the end-to-end delivery of remediation marketing activity across the Group’s portfolio of brands. **What are the key responsibilities?** - Development and execution of the communication strategy for remediation projects across all...

  • Manager, Customer Onboarding

    2 weeks ago

    Barangaroo, New South Wales, Australia TPG Telecom Full time $120,000 - $180,000 per year

    Bring your 'you' to TPG Telecom, and help us build meaningful relationships and support vibrant, connected communities.We're better and bolder together.TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It's our...