Facilities Coordinator Wa

**Acknowledgement of Country**:
CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present.

**Child safety**:
CSIRO is committed to the safety and wellbeing of all children and young people involved in our activities and programs. View our Child Safe Policy.

**The opportunity**:

- **Lead building maintenance and service operations, ensuring quality delivery across multiple areas**:

- **Oversee building operations for unique and multidisciplinary National research facilities**:

- **Drive sustainability initiatives, reducing energy, water, and waste in line with CSIRO’s goals**

As the CBIS Coordinator, you will be responsible for overseeing both ‘hard’ services (building maintenance) and ‘soft’ services (cleaning, waste management, security, and grounds maintenance). This role involves on-site supervision of contractors, ensuring service delivery aligns with contract terms and service level agreements.

Reporting to the CBIS Manager, Technical Services, the Coordinator will play a key role in delivering technical support across repairs, maintenance, and capital projects to ensure CSIRO sites are compliant, safe and secure. The position involves close collaboration with Project Coordinators and Science units to define infrastuctureinfrastructure requirements and prepare business cases for senior management. Additionally, the Coordinator will drive environmental initiatives aligned with CSIRO’s strategic sustainability goals, focusing on energy, water, and waste reduction.

The position requires out-of-hours and occasional call-out responsibilities and may involve physically accessing all sites in the region.

**Your duties will include**:

- Liaise with clients to anticipate their needs, ensure the relevance of the activity and achievement of team objectives, take personal responsibility for guaranteeing client satisfaction, and correct problems promptly and in a constructive manner.
- Coordinate the services to receive, process, assess, manage and monitor all job requests, utilising the CBIS works order management and invoicing system, through to completion in accordance with all relevant emergency procedures and the relevant reactive maintenance Service Level Agreements.
- Provide timely, responsive customer service throughout all communications and works co
- ordination with relevant contractors, supervisors, managers and customers at all stages of the job request process.
- Supervise on site contractor delivery through monitoring of contractor performance in line with contract KPI’s. Provide feedback to management and CBIS Contracts and Compliance by way of timely information provision (service dockets) and reporting.
- Monitor compliance with:

- Legislative, OGTR and other governing authorities requirements;
- CSIRO procedures including Finance, Procurement, Health Safety & Environment (HSE) including contractor security clearances, inductions and similar activities that may have an impact on site and personnel operations, safety and the environment

**Location**:Kensington, WA

**Salary**:AU$96,811 - AU$109,527 per annum (pro-rata for part time) + 15.4% superannuation
(On-call allowance offered in additional to base salary)

**Tenure**:Indefinite, Full-time or Part-time (0.6 FTE minimum)

**Reference**:101180

**To be considered you will need**:

- Experience in the delivery of facilities or property management, with a focus on building services. This includes “hard services” such as repairs, maintenance, and minor works across disciplines such as, Electrical, Mechanical, Fire Protection, and Plumbing & Hydraulics.
- Demonstrated ability to work under general direction, accept responsibility and be accountable for on-site service provision, including capability to co-ordinate trade and other services contractors to ensure delivery of services in accordance with relevant time, cost, quality, statutory and user satisfaction requirements.
- Demonstrated knowledge/experience and appreciation of relevant procedures/protocols, compliance and statutory requirements associated with building and services codes and regulations and Occupational Health and Safety requirements that may be applicable to personnel operations and safety and security at CSIRO’s research facilities.
- Sound ability to work closely with a diverse operational team of property professionals across several sites and proven experience in providing support to a complex property portfolio comprising of several sites and a diverse cross section of business requirements.
- Experience and ability in the development and coordination of timely procurement and delivery of reliable, cost-effective FM services.
- Proven interpersonal skills including sound negotiation and written and oral communication skills and an ability to cultivate productive working relationships