Return to Work Specialist

**Introduction**:
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

**Overview**:

- **Grow with GB Industry leader in providing career development opportunities**:

- ** Flexible and hybrid working arrangements including Work from Home**:

- ** Something for everyone - range of employee benefits, discounts and wellbeing programs**

**About the Role**

As a Return to Work (RTW) Specialist in our Workers Compensation team, you’ll be a leader in identifying and delivering recovery and RTW outcomes for complex claims within your team. You'll use your expertise to identify and triage claims that are risk of exceeding expected return to work time frames, and you’ll also work closely with the supporting case managers to identify barriers to Return to Work, positively driving a Return-to-Work Focus with Injured Workers and Employers.

**How you'll make an impact**:
**Your responsibilities will include**:

- Managing a small portfolio of high-risk injury claims, supporting injured workers and employers with their recovery, RTW and return to health
- Supporting Senior Case Managers with regular claim conferencing
- Identifying biopsychosocial risk factors leading to strategic recovery whilst achieving RTW goals
- Identifying claims at risk of developing secondary psychological injuries whilst implementing appropriate strategic measures to support injured workers back to full functional capacity
- Undertaking RTW visits and treating health provider case conferences (both virtually and in person) when required to support recovery and RTW outcomes

**About you**:
**We’re looking for an enthusiastic and customer-focused RTW Expert who has**:

- Workers Compensation scheme Claims Management experience, or significant RTW knowledge and experience
- Knowledge of physical and/or Mental Injury, or general Personal Injury Management concepts relating to Victoria’s Workers Compensation Scheme
- Excellent customer service skills and experience
- Time management, administrative and organisational skills
- Experience in leading people, teams or key initiatives as well as coaching and mentoring skills
- Tertiary qualification in an appropriate discipline and/or demonstrated experience in a similar role is also ideal

**What we can offer you**:

- Attractive remuneration packaging & flexible work arrangements including Work from Home
- Paid Parental Leave
- Collaborative working environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
- Opportunities for ongoing education and development
- A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs
- Staff benefits including additional purchased leave, volunteer leave days, retail discounts and more
- Reproductive leave

**To apply**

If this sounds like the job for you, then we want to hear from you

To be considered for this opportunity you must have right to live and work in Australia when applying.

Agency applicants will not be considered for this position.

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.

**Compensation and benefits**:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the **minimum core benefits** you’ll get, depending on your job level these benefits may improve:

- 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
- Novated Leasing opportunities
- Two paid volunteer days annually
- Health Insurance Discounts with our Group Insurance Plan
- Employee Stock Purchase Program
- Paid parental leave

**Other benefits include**:

- Flexible and hybrid work arrangements
- Mental Health and Wellbeing Support for yourself and immediate family members
- Employee Recognition Awards and Service Milestone Recognitions
- Peer Support Program
- Annual flu vaccinations
- Access to Reward Gateway - discount offers at over 350 retailers
- And more...

**We value inclusion and diversity**

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to