Return to Work Specialist

About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless pursuit of a better way. Together, we will redefine the boundaries of excellence and elevate the industry to unprecedented heights. GUIDE. GUARD. GO BEYOND. Overview: We are seeking a Return to Work Specialist for a 12 month contract. As a Return to Work (RTW) Specialist, you’ll be a leader and expert in identifying and delivering recovery and RTW outcomes for all injury claims within your claims team. You'll use your RTW expertise to identify and triage claims that are of Low, Medium and High risk of exceeding expected return to work outcomes and timeframes, whilst working closely with the supporting case managers to identify Return to Work Barriers, positively driving a Return to Work Focus with Injured Workers and Employers. You will utilise your knowledge and skillset in person centred injury management and exceptional stakeholder communication skills, to support workers significantly impacted by complex injuries back to work, and back to life, safely. **Responsibilities**: **Your responsibilities will include**: - Managing a small portfolio of high-risk injury claims, supporting injured workers and employers with their recovery, RTW and return to health - Supporting case managers of low/, medium risk claims with regular claim conferencing - Identifying biopsychosocial risk factors leading to strategic recovery and return to work goals whilst achieving RTW goals - Identifying primary and secondary psychological claims whilst supporting appropriate strategic measures in managing injured workers back to full functional capacity - Undertaking RTW visits (Virtual and in person) when required to support recovery and RTW outcomes Qualifications: **We’re looking for an enthusiastic and customer-focussed RTW Expert who has**: - Workers Compensation scheme Claims Management experience, or significant RTW knowlege and experience - Knowledge of Personal Injury Management concepts relating to Victoria’s Workers Compensation Scheme - Excellent customer service skills and experience - Time management, administrative and organisational skills - Experience in leading people, teams or key initiatives as well as coaching and mentoring skills - Tertiary qualification in an appropriate discipline and/or demonstrated experience in a similar role is also ideal **What we can offer you**: - Attractive remuneration packaging & flexible work arrangements including Work from Home - Paid Parental Leave - Collaborative working environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities - Opportunities for ongoing education and development - A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs - Staff benefits including additional purchased leave, volunteer leave days, retail discounts and more - "Thank-You" additional leave days and company-wide celebrations to reward your hard work and dedication **To apply** If this sounds like the job for you, then we want to hear from you today To be considered for this opportunity you must have right to live and work in Australia when applying. ***_Agency applicants will not be considered for this position._