Return to Work Specialist

1 day ago


Melbourne, Australia Gallagher Full time

About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND. Overview: As a Return to Work (RTW) Specialist, you’ll be a leader and expert in identifying and delivering recovery and RTW outcomes for all injury claims within your claims team. You'll use your expertise to identify and triage claims that are risk of exceeding expected return to work outcomes and timeframes. You’ll also work closely with the supporting case managers to identify Return to Work Barriers and positively drive a Return to Work Focus with Injured Workers and Employers. You will utilise your knowledge and skillset in person centred injury management and exceptional stakeholder communication skills, to support workers significantly impacted by complex injuries back to work, and back to life, safely. **Responsibilities**: **Your responsibilities will include**: - Managing a small portfolio of high-risk injury claims, supporting injured workers and employers with their recovery, RTW and return to health - Supporting Senior Case Managers with regular claim conferencing - Identifying biopsychosocial risk factors leading to strategic recovery whilst achieving RTW goals - Identifying claims at risk of developing secondary psychological injuries whilst implementing appropriate strategic measures to support injured workers back to full functional capacity - Undertaking RTW visits and treater case conferences (both virtually and in person) when required to support recovery and RTW outcomes Qualifications: **We’re looking for an enthusiastic and customer-focussed RTW Expert who has**: - Workers Compensation scheme Claims Management experience, or significant RTW knowledge and experience - Knowledge of Personal Injury Management concepts relating to Victoria’s Workers Compensation Scheme - Excellent customer service skills and experience - Time management, administrative and organisational skills - Experience in leading people, teams or key initiatives as well as coaching and mentoring skills - Tertiary qualification in an appropriate discipline and/or demonstrated experience in a similar role is also ideal **What we can offer you**: - Attractive remuneration packaging & flexible work arrangements including Work from Home - Paid Parental Leave - Collaborative working environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities - Opportunities for ongoing education and development - A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs - Staff benefits including additional purchased leave, volunteer leave days, retail discounts and more - "Thank-You" additional leave days and company-wide celebrations to reward your hard work and dedication To apply If this sounds like the job for you, then we want to hear from you today To be considered for this opportunity you must have right to live and work in Australia when applying. Agency applicants will not be considered for this position.



  • Melbourne, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...


  • Melbourne, Australia Allianz Australia Full time

    **Return to Work Specialist, Personal Injury | Melbourne, VIC** **Are you passionate about coaching and strategic thinking when it comes to making a difference in the moments that matter?** - Our Personal Injury division is committed to being the market leader. With proven expertise we provide a diverse range of products and solutions for our clients. By...


  • Melbourne, Australia EML Group Full time

    Return to Work Specialist EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that...


  • Melbourne, Australia Allianz Full time

    RETURN TO WORK SPECIALIST - PERSONAL INJURY - MELBOURNE | MOE & GIPPSLAND REGIONS At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our...


  • Melbourne, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...


  • Melbourne, Australia Allianz Australia Full time

    **Acting Return to Work Specialist, Personal Injury | Melbourne, VIC** **Are you passionate about coaching and strategic thinking when it comes to making a difference in the moments that matter?** Our Personal Injury division is committed to being the market leader. With proven expertise we provide a diverse range of products and solutions for our clients....


  • Melbourne, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...


  • Melbourne, Australia Gallagher Full time

    **Introduction**: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives...


  • Melbourne, Australia Gallagher Full time

    **Introduction**: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives...


  • Melbourne, Australia EML Full time

    **Return to Work Specialist**: VIC - Geelong, VIC - Melbourne CBD Workers Compensation Full Time **WHY EML?** At EML we share a common purpose of helping people get their lives back. We are committed to having the lowest caseloads in the industry, and therefore have a number of opportunities available in our claims teams. We truly support each other and...