Front Office

5 days ago

Melbourne, Australia Hyatt Centric Melbourne Full time

Summary

**About Hyatt Centric Melbourne**:
Hyatt Centric Melbourne is positioned as a cosmopolitan hotel in a central city location, where stories of exploration and discovery are created in an ever-evolving digital world.

The hotel is active in the local community, embracing and supporting local businesses and creating unique stories around the hotel's services, facilities, and offerings.

Hyatt Centric Melbourne is the home for dynamic, energetic, and enthusiastic team catering for the curious traveler, whether in Melbourne on business or leisure.

**The Role: Front Desk & Communication Host**
- Ensure a seamless and efficient operation of the Front Office on a day-to-day basis. With a key focus on our guests arrival and departure experience and vibe of our lobby space.
- Handle arrival and departure reservation records & administration.
- Perform cashiering duties as required in relation to payments, charges and checking out guests.
- Assist in securing our space Be on the lookout and watch over our guests, guest belongings, staff and hotel property.
- Keep things clean Ensure that all public and back of house areas are maintained to a high level of cleanliness, maintenance and presentation.
- Answer our phones with a smile and coordinate our guest’s needs. The key to success in this area, is keeping calm under pressure and fostering a warm and open communication with all departments in the hotel.
- Actively upsell and cross sell hotel services and outlets.

**Qualifications**:
**Qualifications**:

- Exceptional interpersonal, communication and time management skills with a strong ability to multi-task
- Superior customer service skills along with excellent service resolution skills
- The flexibility to work on a rotating 24/ roster, including public holidays
- Experience in a fast pace hotel environment is advantageous.

**Benefits**:
Hyatt Centric employees enjoy, but are not limited to;
- In house training programs and initiatives
- Flexible work; attire, hours, leave and location
- Investment in your career development through training, opportunities and mentor-ship
- Discounted and complimentary accommodation across Hyatt Hotels worldwide

Our values of Empathy, Creativity, Fun, Humility, Integrity and Respect are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt

  • Director of Front Office

    1 week ago

    Melbourne, Australia The Langham Full time

    Job Summary The Langham, Melbourne is currently looking for a Director of Front Office to join our team.You will be responsible for the leadership of over 40 colleagues, as Director of Front Office you will by a key department head and assist the team in delivering excellent service to all of our guests, whilst achieving departmental goals and KPI’s.This...

  • Front Office Supervisor

    6 days ago

    Melbourne, Australia Stamford Hotels & Resorts Full time

    **Job No**: STAM2024301054 **Location**: Melbourne S Stamford Plaza Melbourne is a five-star hotel located at the “Paris end” of Little Collins Street in the heart of the shopping and theatre district. Stamford Plaza Melbourne is looking for an experienced Front Office Supervisor to joining our growing team. Permanent full-time position. Rotating shift,...

  • Front Office Manager

    5 days ago

    Melbourne, Australia Holiday Inn Full time

    Our guests’ memorable experiences have to start somewhere. So why not with you? We’re looking for a new Front Office Manager to take ownership of delivering exceptional first impressions to our guests for every stay. Your leadership will focus on delivering a strong guest engagement score alongside departmental revenue goals using a combination of...

  • Front Office Manager

    2 weeks ago

    Melbourne, Victoria, Australia The Hotel Windsor Full time $90,000 - $120,000 per year

    About UsThe Hotel Windsor is an iconic Australian hotel embodying the architecture and elegance of a European style 'Grand Hotel', situated on Spring Street and located at the 'Paris' end of Melbourne. Established in 1883, it combines the classic beauty and architecture of the Victorian age with the graciousness of that bygone era.Renowned as the home of...

  • Front Office Clerk

    21 hours ago

    Melbourne, Australia Ramsay Health Care Full time

    **About The Role** Our Linacre Private Hospital is seeking for a cheerful and experienced casual Front Office Clerk to join our wonderful Front Office team. In this role, you will be responsible for providing administrative support and assistance to patients and their families upon their arrival at the hospital. You will also assist the reception,...

  • Front Office Supervisor

    3 weeks ago

    Melbourne, Australia Pro-invest Careers Full time

    At Hotel Indigo Melbourne on Flinders, we celebrate the unique character of our local neighbourhood in everything we do. As part of the IHG family, one of the world's leading hotel companies, our team members are encouraged to inspire, connect and create unforgettable experiences for our guests in one of Melbourne’s most vibrant boutique hotels. The Role:...

  • Front Office Clerk

    5 days ago

    Melbourne, Australia Ramsay Health Care Full time

    **Front Office Clerk - Casual positions** **We offer strong, flexible career paths and provide unique opportunities to work across Ramsay’s global network of facilities!** **Join us and we will**: - Value your strengths - Appreciate your contribution - Support you to learn and grow **About the Role** As a Front office clerk, you are responsible for...

  • Assistant Front Office Manager

    2 weeks ago

    Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 24016617 **Job Category** Rooms & Guest Services Operations **Location** AC Hotel Melbourne Southbank, 201 Normanby Road, Southbank, Melbourne, Victoria, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering...

  • Assistant Manager

    5 days ago

    Melbourne, Australia Hyatt Centric Melbourne Full time

    Summary **About Hyatt Centric Melbourne**: Hyatt Centric Melbourne is positioned as a cosmopolitan hotel in a central city location, where stories of exploration and discovery are created in an ever-evolving digital world. The hotel is active in the local community, embracing and supporting local businesses and creating unique stories around the hotel's...

  • EA/Office Manager

    2 weeks ago

    Melbourne, Victoria, Australia Hays | Office Support Full time $60,000 - $80,000 per year

    This dual EA and Office Manager role offers high-level executive support and hands-on coordination. Your new company Join a dynamic, forward-thinking organisation where culture, collaboration, and impact are at the heart of everything. With a strong leadership team and a fast-paced environment, this company is making waves in its industry and values...