Dental Receptionist

**Position**:
We are looking for experienced and motivated Dental Receptionists x 2 (1 position Mon-Fri and another position Tue - Sat) to join our clinic in Altona Meadows Full-TIme/Part-time/Casual flexible

**About us**:
Ours is an established 10 year old 3-chair family practice, with a strong focus on patient care. We have state of the art facilities and offer a high level of patient satisfaction.

The role will involve working as a Dental Receptionist and be the face of the practice and grow and develop the practice to the next level.

**Receptionist**:
The person will be a strong team player with excellent people skills providing expert receptionist and admin services, profitable scheduling, ability to make decisions, reactivating patients, reducing FTAs, implement ideas and drive growth. You will be friendly and professional, well presented with great organizational skills.

**Duties will include, but not limited to**:

- Follow and implement profitable appointment scheduling.
- Implement consistent clinical and office/admin protocols.
- Accurately processing, follow-up and manage patient records, follow-up with labs, specialist referrals, and reports
- Scanning documents and attend daily meetings
- Excellent written and verbal communication skills
- Liaising with other vendor professionals
- Manage and improve Customer retention and reactivation
- Positive attitude and work with mínimal supervision
- Prior experience at a Dental practice
- Are highly organised, with attention to detail and keen to learn
- Financial knowledge
- Great organizational and multi-tasking skills
- Ability to handle demanding customers
- Knowledge of Praktika is well regarded
- Prior experience as Dental Assistant is desirable

Previous **prime management qualifications/training/experience **is desirable.

You will play a strong role in our practice and in return, will work in a rewarding practice who prioritizes staff. Full-TIme/part-time flexible. Mon-Fri position

If you think you can be the face of our practice, send your CV by clicking the link below.
COVID-19 considerations:
Highest rates of infection control and CoVID safe plan compliance. All staff are vaccinated. All customers/staff/visitors to wear a mask.

**Job Types**: Full-time, Permanent

**Salary**: $24.00 - $32.00 per hour

**Benefits**:

- Employee discount

Schedule:

- Day shift
- Monday to Friday

Supplementary Pay:

- Bonus

**Experience**:

- Dental reception: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)