Customer Service Representative

1 week ago

Sydney, Australia NEXTDC Full time

Company Description

At NEXTDC, it is our firm belief that the success of our business is underpinned by the extraordinary talents of our people. We live and breathe a ‘customer first’ ethos, placing our customers at the centre of everything we do. In order to deliver to our customers an exceptional experience that they won’t find elsewhere, we look to our exceptional people.

Today’s digitally advanced world needs an infrastructure platform to support it Here at NEXTDC we are an ASX100 listed technology company and we design, build and operate a national footprint of premium data centres that enable Australian and international organisations to transform their organisation digitally.

**Job Description**:
As one of our Customer Service Representatives, you are the first point of contact for all visitors to the NEXTDC facilities. Championing the NEXTDC values, you will play a pivotal role in our world class customer experience.
- Greet all visitors to NEXTDC in a timely, friendly and professional manner
- Provide outstanding customer service to customers and internal stakeholders
- Monitor NEXTDC facility systems
- Provide accurate incident reports
- General receptionist, administrative and customer service support duties
- Assist with incoming and outgoing deliveries
- Answer the overflow of calls to our Customer Support telephone line

**Hours**: This opportunity is a casual position covering leave and ad-hoc hours across a range of our shift patterns (days/nights/weekends). Being part of our casual pool could see you working at any of our state of the art facilities (2 in Macquarie Park and our latest site in Artarmon).

Are you passionate about customer service and creating the world’s best customer experience?

If working for a high-performing team, who inspire and motivate each other to be the best versions of themselves everyday excites you, this could be a match made in heaven.

**Qualifications**:

- Passion for, and experience in, customer service
- Excellent verbal and written communication skills
- Strong attention to detail with the ability to work autonomously and as part of a team
- Enthusiastic, can-do, positive attitude with the ability to multitask
- Ability to build relationships with, and support, a wide variety of stakeholders
- Ability to lift up to 15kg to support with deliveries
- ** You must be an Australian Citizen for Security Clearance**

Additional Information
- Fun work culture
- Opportunity to be a vital part of NEXTDC
- Awesome employee benefits
- Great opportunities to progress within our company

**Our mission is to continue building a diverse and inclusive workforce which represents the communities in which we operate.**

**Make NEXTDC your next move.

  • Customer Service Representative

    4 days ago

    Sydney, Australia NSW Government -Service NSW Full time

    **Customer Service Representative - All Service Centre Locations** **Title***: Customer Service Representative (Service Centres) **Salary***: Service NSW Grade 3/4 ($64,592 - $78,769 plus employer's contribution to superannuation and annual leave loading) **Immediately available Locations**: **_ _**: - Bondi, Wynyard, Haymarket,...

  • Customer Service Representative

    3 days ago

    Sydney, Australia NSW Government -Service NSW Full time

    **Customer Service Representative - Driver Tester (Botany Service Centre)** **Salary: Service NSW Grade 5 ($81,475 - $85,625 plus employer's contribution to superannuation and annual leave loading)** **Location: Botany Service Centre** **Employment Status: Full-time, ongoing** We are currently recruiting for a Customer Service Representative - Driver Tester...

  • Engagement & Complaints Representative

    1 week ago

    Sydney, Australia NSW Department of Customer Service Full time

    **Engagement & Complaints Representative** **Grade: Clerk Grade 3/4** **Salary range: $82,193 - $90,001 + superannuation and leave loading** **Term: Ongoing/permanent - various roles** **Branch and Division: Issues Resolution/Fair Trading Operations** **Location: Parramatta, minimum office attendance 2 days per week** **About the role** We are looking for...

  • Customer Service Representatives

    4 days ago

    Sydney, Australia NSW Government -Service NSW Full time

    **Customer Service Representatives** **Service NSW Grade 3/4** **South Sydney NSW** - This recruitment will be used to fill current vacancies and to create a Talent Pool for temporary/ongoing, full time and part time opportunities that arise over the next 18 months._ **About Service NSW** Service NSW is a NSW Government executive agency that joined the...

  • Customer Service Representative

    1 week ago

    Sydney, Australia Give A Grad A Go Full time

    Competitive starting salary of $60,000 + Super with a bonus structure - Hybrid working model - Fluid progression based on performance **Want to kickstart a career at a renowned FinTech company? Looking for graduate Customer Service jobs with awesome learning and development opportunities in Sydney? This fantastic new Customer Service role in Sydney, CBD...

  • Customer Service Representative

    7 days ago

    Sydney, Australia Talent Connect Australia Full time

    Customer Service Representative Location: Yass | Rate: $37.39 per hour + super | Duration: ASAP start to February 2026 Are you passionate about delivering exceptional customer service and making a real difference every day? Join our team as a Customer Service Representative, where you'll provide support, advice, and information across a wide range of...

  • Customer Service Representative

    3 days ago

    Sydney, Australia Kennedy Reid Full time

    Join an established, pioneering company within the Health and Wellness space - Provide excellent and empathetic customer service to the client base - 6 month contract - CBD location - easy access by public transport **The Company** Our client are pioneers for health and wellness services in the workplace. They are seeking a Customer Service Representative...

  • Customer Service Representative

    1 week ago

    Sydney, Australia NSW Government -Service NSW Full time

    **Customer Service Representative - Driver Tester Relief Pool** **SNSW Grade 5** **Temporary Contract Full Time up to 12 months** **Location: Sydney Metro** Service NSW is expanding our strong team of Driver Testers. If you are highly motivated and passionate about providing excellent customer service, we want to hear from you. Driver Testers facilitate a...

  • Customer Service Representative

    3 days ago

    Sydney, Australia PERSOLKELLY Full time

    PERSOLKELLY have partnered with a company based in Emu Plains who are seeking a Customer Service Representative to join their welcoming and friendly team. This key role will require excellent customer service to key clients and customers. **Customer Service Representative** - Emu Plains location - Full Time Position + Onsite parking - $28-39p/h PERSOLKELLY...

  • Customer Service Representative

    4 days ago

    Sydney, Australia Percepta International Full time

    Customer Service Representative AU-NSW-Sydney **Description**: Do you have excellent customer service skills? Do you want to join a luxury brand? Join our team as a **Customer Service Representative** and immerse yourself in a role where every interaction is an opportunity to exceed expectations and turn challenges into triumphs! **What We Offer**: -...