Technical Specialist

Are you ready to be part of something truly innovative?

At DXC, we are thrilled to announce the launch of our new self-insurance business operation, and we are looking for talented individuals to join our growing team. This is a unique opportunity to help shape the future of our operations, as we build a customer-focused service team from the ground up.

At DXC, we value collaboration, innovation, and diversity. By joining us, you’ll have the chance to contribute to projects that matter while growing your career in a dynamic and supportive environment.

The Technical Specialist is responsible for overseeing the legal compliance of the self-insured workers' compensation program. This role involves ensuring compliance with regulations, analysing data, and developing case managers.

**Responsibilities and duties**

**Claims Management**:

- Oversee the processing and management of workers' compensation claims in accordance with the law and the principles of administrative justice and sound and proper decision making.

**Decision Making**:

- Utilise analytical skills and industry knowledge to make sound and proper liability decisions and manage the appeals process.

**Compliance**:

- Ensure compliance with state and federal regulations.

**Data Analysis**:

- Analyse claims data and trends to identify areas for improvement.
- Prepare reports for management on key metrics.

**Procedure Development**:

- ** Develop and implement procedures related to evidence gathering, assessment and decision making, promoting best practices in claims handling.**:
**Stakeholder Communication**:

- Serve as the primary point of contact for internal and external stakeholders on technical matters relating to claims.

**Training and Education**:

- Provide training and guidance to staff on workers' compensation processes, regulations, and practices.

**Required skills, experience and qualifications**

**Education**:

- Bachelor’s degree in legal process, business administration, insurance, or a related field desirable.

**Experience**:

- Minimum of 5 years of experience in workers' compensation, preferably in a self-insured environment. Management experience is a plus.

**Skills**:

- Strong analytical skills, excellent communication abilities, and proficiency in Microsoft Office software. Knowledge of relevant laws and regulations is essential.

**Key Requirements**:

- Detail-oriented and organised.
- Ability to work under pressure and manage multiple priorities.
- Strong leadership and team collaboration skills.
- Commitment to continuous improvement and professional development

**About DXC**

**Our culture and benefits**

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

**We are an equal opportunity employer**

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.