Customer Service Coordinator

6 days ago

Acacia Ridge, Australia JELD-WEN Full time

Australia's largest timber door manufacturer, **Corinthian Doors** has taken its famous brand around the world, securing an international reputation for quality, innovation and design. Corinthian is part of the JELD-WEN family, the world's largest supplier of timber doors and windows.

**The Opportunity**

In addition, you’ll:

- preparation and review of customer quotations and plans ensuring the customer needs are met in a timely and professional manner
- troubleshoot service solutions with manufacturing and delivery functions
- coordinate day to day activities to the internal sales team
- provide support to the customer service team to ensure the completion of sales orders and quotations

**About You**

Ideally, you'll have customer service and/or sales experience preferably within the building and/or manufacturing industry, an advantage also in understanding building floor plans. However, we are also open to someone that may not have had exposure to the building industry who exudes initiative to participate in comprehensive training and who demonstrates a keenness to learn our extensive product range.

We’re looking for a team player who contributes to a positive work environment along with exceptional time management skills enabling you to effectively manage competing priorities. You will have well-developed communication and interpersonal skills supporting you to effectively build positive relationships with our existing and potential customers.

In addition, you will bring
- competency in using MS Office Suite and the ability to quickly gain competency with our in-house CRM system
- pride yourself on thoroughness and attention to detail
- commit to continuous improvement of both the business and personal self-development
- previous experience in the manufacturing or building industry would be advantageous

**What's On Offer**
- family Culture, lots of experience and knowledge in house
- part of a major US network of companies
- opportunities for career progression
- employee assistance program
- regular site BBQ / Luncheon events
- monthly birthday celebrations
- company social club, annual family events
- uniforms / corporate clothing
- Monday to Thursday 7.30am - 4.00pm, Friday 7.30am - 2.00pm
- on-site parking
- generous discounts on our extensive range of JELD-WEN products
- mandatory shut down over the Christmas holiday period

**Your Next Steps**

If you are a highly organised, results-orientated person with strong interpersonal skills looking to make your mark in a successful company, then we would like to hear from you

**Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.**

**#LI-CS1

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